Flag Air New Zealand Customer Service Review

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Was very disappointed with your customer service was at Auckland airport and went to your customer support their was only one person on the help desk because of a holdup with a ESTA cleaance she said she couldn't help and to go to the flight center and get them to help me because of the lack of staff one person at peak we missed our flight had 2 stay in Auckland for two notes accom etc taxis plus to get the next available flight an extra 120 dollars missed the accom in Hawaii and had to pay for accom when we weren't here .won't be traveling with you again [email protected]


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