Flag Verizon Residential Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Well, I would love to comment on the customer service but I have been unable to actually speak to anyone as of yet. I did travel (drive) down to the local Verizon store to pay my bill but to no avail; the payment kiosk would not or could not pull up my bill. When I asked for help from the customer service fellow, he wasn't able to pull my bill up either. I'm at home trying to resolve the issue, and my wait time is now 15 minutes. Verizon has great service but currently has terrible customer service.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video