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Not happy with Bright Service or lack of service. I've been trying for the last two weeks to find out where to pick up a new HD Box as we have to turn on by hand, our box is old. Tried calling, did email and so upset thinking of looking into another service. Get an answer on my emails saying will hear from them within 24 hours, not happening. Via phone, wait 15 minutes and get cut off, you can see why wear ent happy. This morning after getting cut off twice, finally got a girl and she said there is a Bright House in Tarpon Springs, where we live and for me to go pickup a box. Will try this, hopefully this will solve our problem. Gail Giroux


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