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10/3/14- I am so DONE with CB. I switched to Verizon on 8/4/14 because I could move my wireless without penalty. I closed out my home phone as soon as I had internet through TWC, and the person I spoke with pro rated my bill. Right. After I paid the adjusted amount 8/25/14,
I discover they are showing I still owe the adjusted balance. THEN i got a phone bill for more money on my wireless account! I called on 9/4/14, pretty sure I was in INDIA, and they gave me a song and dance about since I was a loyal customer for so long they would refund the balance on my account, that there was no record of someone telling me they would adjust it.
They also told me I owe nothing on any CB account, and they even sent me a refund check. Today, I get another bill for the balance I owe. I talked, ok, yelled after a bit, to three different people again in India, and was told that I owe it, and if I don't pay it they will turn me over to collections! I said go right ahead. I also said I didn't think Cincinnati Bell was going to go broke over my $28.66, and pointed out that it was their decision to get rid of their wireless customers, not mine. I am going to try to find someone who speaks real english to talk to me, think I will start with the CEO. Go To VERIZON PEOPLE!!!!! Run!


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