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Turn and RUN from Bitdefender. Their company is based in Romania and these people do not give a RIP about their customers, their software, or the trouble their ineffective software causes. I started having problems in mid June of 2014 on my PC. Called BD, opened a ticket. BD assigned me to run diagnostics on the PC and send logs. I have had numerous email correspondence since (meaning me emailing and calling them). No response. I was told to be patient and that surely everything would be alright and not to make a big deal out of it. This is my business laptop we're talking about. My PC got so bad that I HAD to take it in to a local person to run malware software on it. The guy fixed it at a charge. It's 7/21/14 and BD still has no fix and is being extremely difficult about giving a refund. These people are useless. They want your money. I'm suspicious that they didn't just steal data off my PC and go. I'm filing a complaint with the FCC about BD. Turn and run from these people. Turn and run. And forget trying to talk to a manager. They won't answer a call or return an email.


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