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I called to pay my bill today and was talked to VERY RUDELY by a customer service person. The person, who said her name was Shawn working from the Dallas Texas office, spoke quietly and sounded like she had her mouth full. When I asked her to repeat something that I couldn't understand, she practically screamed at me. I don't know where Time Warner finds these people, but they obviously do not know how to treat people with kindness and respect!! After all, it is the paying customers like me who really employ them!! I am totally disgusted with Time Warner!!!


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