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So far the customer service is poor. There is no "customize and control Origins button" labeled as directed by Amazon. The button just says Origin and is in a completely different place, and I am very unhappy that I cannot talk to a human. The articles shown were worse than useless. Live chat should be used, or an actual contact phone number. I would rather wait on hold than this mess I am being forced to deal with now. Incredibly annoying!
Your site is difficult to navigate and not user friendly at all. I eventually found out how to do what I needed by trial and error long before I got a call back from any EA personnel. "Customer Service" is not really a label you can apply to this site.


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