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Wow! Are you lucky to have Jeremiah on your support staff!!! He just spent almost 2 hours with me helping me set up a Canon printer. Of course, it should be much simpler than that in the first place , but his knowledge and patience are outstanding. Why doesn't Canon produce a manual that would make it easy for a customer to install a printer??!! It's ridiculous to waste so much time when a step by step process would be so helpful . However, Jeremiah gave exceptional service!!


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