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Horrible products - horrible customer service.
Brand new microwave out of the box - broken and required to take to their authorized dealer vs replacing - who never repaired it and said LG will not even send them parts. CS Manager promised a full reimbursement and retrieved the microwave back to corp from the repair location...when pushed for the reimbursment weeks later - CS stated I was sent a letter that needed to be filled out - when I had it sent to my email it was dated for that day stating I needed to purchase a new LG and affix the old microwave labels ----- that I don't even have. What a poorly run company with poor products.


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