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sent a smallpackage(less than 5lbs) to Argentina. Paid almost $200. In Argentina, customs said they needed a certificate of origin. Fedex said they would get it for us for an extra $40.00. Then customs in Argentina wanted more money for brokerage fees and storage, including weekends. I realize that customs in Argentina is holding my package hostage, but Fedex has surely shipped to Argentina before and knows the risks. I have spent many hours on the phone with Fedex to see if they can get my package back and if not, then I would like to have a refund-- I paid Fedex for a service they did not deliver. I have been told at least 3 times by Fedex employees that someone will return my call- never happened. Now I am out the Fedex fees and the value of the contents. Will never use them again--highest prices -worst service!


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