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I purchased a mobile phone and prepaid service Nov. 19/13 for travel in Canada. I was told that the prepaid time was rolled over if not used. So far I have paid $150+ and used 10 minutes on the phone. No way to get direct contact with a Bell Mobility representative. Have tried both the web site and "Customer Service" phone numbers. HUGE RIP-OFF!! Service is also a 4 letter word at Bell.


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