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Jan. 7. Ron Zirk. Would like to know how the hell I am supposed to get a hold of television rep ? I hung onto phone for over 10 minutes with same recording. I have technical problems with my new replacement remote.....same as old remote. Maybe receiver is problem? I need someone to call me at asap! This is not what I call good service! Do I have to explore other companies IN order to get what I pay for?


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