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Flew Alaska many times this year and recently have experienced the worse treatment. My bag was terribly damaged and the bagagge claim agent told me that they were not responsible for minor damages and that "my bag could still close". Sent them an e-mail and they make it SO difficult that it is not even worth the hassle, yes they are not responsible they are Irresponsible. I will boycott Alaska Airlines even if I have to take 5 different planes to get to ALASKA.


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