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I called to find the status of my order - website tracking stated not available...So I emailed , no repsonse...So two days later I called, and was told that I AGREED in the terms and conditions that all orders can take 6 to 10 BUSINESS DAYS to process and THEN UPS can take 3 to 5 business days to ship...I read the terms and conditions and NO where does it state 6 to 10 business days to process - WHO HAS that kind of time, when you are running a business and need supplies. If I told my customers that time line, I would be out of business...

The lady was RUDE - I have tried to find an email address to corp office -no luck....

Shop3m just lost a long time customer - I have ordered from them in the past - shipping was great and timely.

Shop 3m needs to address their phone operators that LIE - and speed up their order process.


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