Flag Citi Mortgage Customer Service Review

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I, too, am fed up with Citi Mortgage. It took me almost a year to get a modification, and the modification is more than what I was originally paying. The bank that secured our loan with Citi refuses to do anymore business with them, and when our roof was damaged, my insurance company refused to send the check to them to cover the damage. We are looking to refinance with another company and get away from Citi. They still do not have the correct address for our property on their records.
Horse Lady


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