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Wow, so many similar stories. My car was hit by a person with State Farm insurance. It has been since June 29th and still not repaired. The agent lied to me and said Hertz rental had to pay for damages, hertz rental said "my insurance" had to pay for damages, now mind you, the guy that hit me got a ticket for the accident and it was proven his fault. Yet over 2 months have gone by and my car is still not fixed. Now I find out STATE FARM is responsible for my car being repaired and the AGENT WILLA SMITH in AZ lied to me. I want to file a complaint against her but have searched high and low to no avail to find a customer complaint telephone number. I am certainly glad I don't have STATE FARM insurance. I can't imagine having to go through this. All you STATE FARMERs need to get different insurance companies.


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