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I stay at Noida Sec 41, we have 1.5 ton Hitachi window ac, 10 days back wen it was not cooling properly we contacted hitachi (Request no- ) and got Gas refilling(for Rs 2450/- with 3 months Warrenty )as per advised by hitachi engineer named Mr. Shahrukh, but later in night we found it was not cooling again and next morning we contacted Hitachi( 10-15 calls and a rude female who just put down the phone as she was not interested even though it was company's faulty service and they should have given us some priority)),then after making many calls we were told we will get solution in 8 hrs (Request no-) which again passed and nothing happened,next day finally after huge hue n cry we got an engineer named Mr. Adnan Khan who checked the temp. for over 40 mins and said it will cool surely, and was sure that our AC is fine even it was showing temp of 27 when AC was on set. 18, than he said he can only arrange a visit by some Senior person as he failed to satisfy us...and now we are waiting for that visit. And in this hot summer we are struggling with our AC that it might get ok on its own.



Hope somebody in Hitachi is actually reading this mail and would act fast.


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