Flag Verizon Residential Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I am deaf and your on-line servicing can't seem to handle that. In a few weeks I will be getting new hearing aids that will let me for the first time in 10 years use a telephone. I contacted your residential service and really got no help when all I was seeking was the monthly cost to add an additional phone number to our house.

I was required to provide password information that obviously I don't have and was sent on a chase to get a temporary one but that didn't work out either.

Somehow your system is in violation of the FCC regulations that demand equal access for the deaf. Shame on you all.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video