Flag Medco Customer Service Review

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Hi,

I would just like to file a formal complaint due to the hassle that I have had to go through in order to obtain my medications. I think that it is absolutely rediculous that a medical company can allow for someone to go without medication for an extended period of time. I tried to refill a prescription last week, and was only able to speak to someone and have it processed today! Now my order won't be processed for another 2 days, and it's going to take 3-5 days to get to me AFTER that... Thats a full week that I have to go without medication. I know in my case it's not THAT serious of an issue, but it's my mental health that is being effected by this! and that is unfair to me.

I also know that I am not the only one of my friends that has had similar problems getting medication on time. I'm not a happy customer, clearly and I find it hard to believe that this is supposed to be the more convenient option for obtaining prescriptions...

However when I finally reached someone on the phone, they were extremely helpful and did what they could to help me, but it should have never come to this point of disatisfaction with the services provided by Medco.


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