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I have had Shaw for about 10 years. Shaw initially and for many years was highly satisfactory. But in the past year they have not been satisfactory at all. In fact they have been poor. Their technicians generally are good, but recently when I phoned and describe the problem I am having I am told that they will phone back. They do not phone back. I have wireless and I was told initially there was no further charge for this service, but they tacked $4.95 for on my bill. I would like to know why. I have two computers that have wireless capacity built in. My third computer, a p.c. has belkin. The third I have complained numerous times that the wireless does not work and was told that they would call me back and yet no one called. I have to fiddle with it to make it work.I work in the early hours of the morning, but often the internet is down. It it a real problem. I do not like it and it is difficult to tolerate so that I am looking for an alternative server. They have our t.v., our internet.


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