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I have a 3800 denon receiver I bought around 3 years ago. Recently my sound from the tv input went dead. the video worked, just not the sound. Switching inputs gave me the same problem. I figured it wasn't worth fixing but on going to the stereo store was informed that the service people of denon might help me fix it. Short story, the service woman talked me through a reboot on the receiver and all works perfect again. I didn't expect to be able to fix it without at least unhooking everything so I'm very happy about the whole experience. Wait time to get a person was 2 minutes. A nice experience for a change.


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