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First time Uhaul User, Last time Uhaul user. 2 weeks ago I reserved a Uhaul truck. When I talked to them they said it was 39.99 and .99 a mile.. I said that sounded great and reserved the Truck. The day of moving I went down there and went through the process and they started showing me the contract then they showed me how I needed to bring the truck back on 5/8 a tank, well that was never explained to me!! So of course I said whatever and took the truck because I needed it that morning!! Before leaving they informed me that they needed a credit card on file and to swipe my card for an Estimated 105.00 they told me my credit card would be on file for. Upon returning the Truck I said I did not want to use the card they had on file. So I used my credit card and was charged 83.63.. When I got home I checked my Bank account and seen I was charged 105.00 and 83.00 on my credit card! I called and they said they charged me the ESTIMATED 105.00 when I took the truck!! Well they didn't say that!!! How can you charge someone an ESTIMATE!!! This company is horrible and I will never use them Again!! Ill use Budget or Ryder!!! I called and they were no help whatsoever!! Go with another company cause these people are horrible!!!!


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