U-Haul customer service

Please find U-Haul customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the U-Haul listing at any time if you have new information.

Leave a Comment
Update this Listing

Customer Service

Update this Department Add a Comment

Phone: 800-789-3638

  • How to reach a live person:
    • Press 3
  • Hours of Operation:
    • 4:00am MST – 11:00pm MST, 7 days a week
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

15
Jan

Posted by Anonymous


on 1/15/19 at 5:17PM

Today I rented a covered 6 x 12 trailer from your facility in Ukiah California. There was a problem with the wiring in my truck and the new general manager David gave me exceptionally good service by handling the problem himself. He did extensive troubleshooting to find a problem and now I'm back on the road good job!. Yeah

17
Nov

Posted by Joan68


on 11/17/16 at 12:51PM

Very unprofessional looked like a bunch of drug addicts runing the place especially the girl with the dark hair and thick glasses she was very rude and used cuss words when speaking not to mention strong smell of alcohol terrible experience at Uhaul sunset Rd Antioch CA 94509

14
Oct

Posted by race


on 10/14/16 at 8:17AM

I rented a trailer on 2 14 2016. and got a bill for toll charges 8 months later. I talked to them and they said that is when the toll company sends the bill. I said I would pay the bill and on the 8th day they took the money out of my a out and did not say anything.this posses me off

11
Jul

Posted by Anonymous


on 7/11/16 at 8:20AM

HORRIBLE CUSTOMER SERVICE! This seems to be the new normal.
I learned today that it is possible to talk to a ROBOT with an attitude. She kept saying the same thing over and over again not listening to the question I asked.
Here it goes: I can rent a 10' UHual in Ft Lauderdale FL to Mobile AL for $964.00
NOW FOR THE TWIST: I can rent same UHual in FT Lauderdale Fl to Ocala FL get a different 10' UHaul truck continue on to Mobile AL for a savings of $230.00.
NOW WHY CAN I NOT GET THAT PRICE AND NOT HAVE TO SWITCH TRUCKS????????????
I only have boxes and no heavy furniture or furniture period.Sold it all to make the move simple.
SHE TOLD ME IF I CAN SAVE THAT MUCH MONEY "IT IS NOT IF LADY" THEN I BEST DO IT THAT WAY>.
REALLY???????

31
Mar

Posted by Hate it your homeless but work


on 3/31/16 at 5:35AM

If you have a storage unit at u haul and are homeless and every employee knows it why is the homeless person allowed to hang out on the property for hours on end ? This is not the first time I've seen this at the u haul location where I have my belongings stored . I like the employees and didn't say what location but the issue needs to be addressed at EVERY location. Cameras may be out front but they are not in the woods where the homeless person hangs on a daily basis .and in the hallways . I was locked out of my unit when I didn't owe any money - I was furious !! Tried to use the elevator but waited and waited finally I yelled close the door . I was told it was being repaired but no sign was on the door ..I left I was tired of waiting . If the homeless issue isn't addressed I will post pictures post names and dates and location.

View all 38 U-Haul customer service reviews »
Customer Service Ratings

Based on 132 votes.

3.1

Get Immediate Help

Have a U-Haul question? Get immediate U-Haul support from HelpOwl.com.

Got an Idea?

Have an idea for U-Haul? Submit, rate and comment on U-Haul ideas by visiting IdeaIncite.com.

Corporate Office

Locate the U-Haul corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed U-Haul customer service rankings, employee comments and much more from our sister site.

Hours of Operation

Find U-Haul hours of operation for locations near you!. You can also find U-Haul location phone numbers, driving directions and maps.

U-Haul customer service news
CHP Pursue U-Haul Truck From Orange County

The California Highway Patrol was pursuing a U-Haul pickup truck Wednesday afternoon after taking over from the Garden Grove Police Department. The pursuit began approximately at 4:30 p.m. after the Garden Grove PD was contacted by a member of the ...

U-Haul Self-Storage Investor Mark Schoen Named Richest Person in Arizona by Forbes

Mark V. Shoen, a major shareholder of U-Haul International Inc. parent company AMERCO and owner of one of the largest private self-storage operations in the U.S., has been identified as the richest person in Arizona by “Forbes,” which released a ...

Batavia Parcel adds U-Haul trucks, trailers

BATAVIA – U-Haul Company of Illinois announced that Batavia Parcel has signed on as a U-Haul neighborhood dealer. Located at 1921 W. Wilson St., Suite A, Batavia Parcel offers U-Haul trucks, trailers, towing equipment, moving supplies, boxes and ...

Related Companies

Listings for companies similar to U-Haul: