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Do not waste your time with their cell phone insurance! My cell phone was stolen n there insurance does not cover that which is fine but when I contacted them I was told u can transfer the insurance as long as u bring in the phone w the receipt... So when I got my new phone I called to see what I needed and they said nothing n my insurance will cover the phone. Sooo I go there wait in line for over 25 minutes and when I get up there she tells me they can't help me the insurance was for the other phone. I ask her y wasn't I told this when I called and she goes I duno. Wow thank u... Then I call the number above to talk to a manager and he keeps telling no it is never transferable like I'm an idiot. I realize this now I'm telling this is what they told me and I'm calling to complain about your service because I was not told that. He just kept repeating himself, yes captainobvious I get it! How about u tell your staff! $18 for a year for nothing do not waste ur time!!!


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