Flag Carnival Cruises Customer Service Review

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Have just returned home from Med. cruise on board Carnival Breeze - left Barcelona 19 Sept. Well what a big disappointment this cruise was. See I have cruised with them before - 4 times on beautiful ships such as the Carnival Liberty, Splendour etc. This new ship was awful. Firstly we were in a cabin no. 8473 - twin beds, I had 6 inches between the end of the bed and the cabin wall. I had to squeeze past this numerous times a day - you try lifting a 20kg suitcase up and over the bed to the other side. Ridiculous.
There were no proper shows to go to in the evenings. What they did have was for teenyboppers - and I didn't see any. The food in the Blush Dining Room was second rate - it was lukewarm, dry and pathetic choice.
The films they showed included "Grease" - 40 years old!! No coffee/tea making facilities in cabin also no pens or writing pads and you now pay for room service. Also there were lots of now rich Russians on board who got drunk in the evenings would go to the Casino and yell and scream as they grouped around pokie machines - no one ever told them to behave as there are other customers present as well. I realise Carnival needs their "dirty" money-but consideration for others must take priority. Would I cruise with them again - NO.


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