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We have been travelling ,with my disabled Mother, to Rhodes with EasyJet for a few years now and have had great service both at Gatwick Airport and Rhodes Diagoras Airport,being ambu lifted to the plane outbound and inborn.The Cabin crew have always been incredibly helpful and 100% of the time have kept seats together at the front of the cabin.

On our return from Rhodes on September 27th 2012 Flight the ambu lift was very busy so all disabled passengers on our flight were last boarding instead of first .No seats had been saved so we were not in the same row.I complained to the Cabin Manager - RAFAL - who asked what I wanted him to do.After take off he returned to see me ( and others who were not happy)He continued talking and did not let me get a word in to explain my side at all-the extent that my partner had to ask him twice to leave it or listen.

This is not the sort of treatment we expect from any member of cabin crew,on any Airline,and we travel a lot.

Obviously the member of staff involved, will have sent a report with his side of the story.However I truly believe he should be reprimanded,and I hope we never have him on an EasyJet flight again,if indeed we use EasyJet again.

I To have a reply from you in regard to this. Felicity Coxon

I look forward to hearing from


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