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omg i have just spent 2 hours trying to getmy money back from them and u will never believe the answer. apparently according to xbox ,zune is part of the microsoft set up we all download . xbox has no control over this and cant reinburse but can cancel it for u. they have no control over who takes our money and we unknowingly have walked into a very expensive trap and zune is reaping the benefits of our loyalty to xbox live.


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