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5/12/12 I call in to customer service ,asking to file a calim under my renter's insurance . While trying to check for amt. /kind of attic insulation/ 2 winters of animal invasion-checking for damages / ceiling gave way and I fell through ; badly busing my R arm. It was very cheap -blown-in insulation, and had evidence of a few nesting sites. My bedroom/walkinin closet and BA were induated with / ?asbestos/fiberglass insulation, irrataing skin, & respiratoy tract/my asthma. Was told by rep. to seek medical attn. if needed /get hotel room ,if necessary and claims adjuster would be in conatact Mon.am 5/14 . adjuster Rggie called & would have outside adjustor conatct me for assesment.
Followup was not done until late thurs, 5/17 ,phone call after much verbal runaround, my ? yes or no coverage , answ. NO . Have had renters ins. oevr the yrs. and car ins, my son & I for at least 11 yrs. Now when coverage nneded ,esp. for living & health reasons AllSATE'S anser --- No. So I will not renew policy in 7/12 or car .ins. 8/12 . Your loss, .REMBER DISATISFIED CUSTOMERS WILL TELL 9 OTHERS OF BAD SERVICE/VS 1 FOR GOOD . yOU LOSE $ .


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