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May 9, 2012
Purchased 1100 harmony remote and was informed that it had RF capable for control of hidden devices. Now I am informed that I have to purchase a "Blaster" to go through cabinet doors. The blaster is an additional $ 99.00 dollars. The 900 remote comes with the blaster.
I called: 646-454-3200 and did talk to someone but they simply suggested to return it and get the 900. The also gave me another # 1-205-09003815 but I did not call it. From reading other comments I asked about the VIP and she stated that when a customer who has trouble with equipment out of warranty they give a 50% discount to that customer but not for someone having to purchase additional parts.


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