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I made my reservations to go to Mexico on September 24, 2011. Up until 11 pm Jan 2 the recording at Continental had us on Flight 4298 leaving Toronto at 7:59am. On checking the internet, there was no such flight. Called Customer Service who told me that our flight had been changed and we were on a flight leaving at 6am. There is only one reasonable connection in Houston for Guadalajara so goodness knows what would have happened to us if we had gone to the airport expecting to leave at 8am. Then Customer Service informs me there are no flights returning on April 3 so when would we like to come back? The whole process took about an hour so you can imagine how worked up I got therefore no sleep that night.


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