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I have been trying for 3 days to get someone on the phone to book my dog on flight from Mexico to Seattle. How many hours must someone hold together things handled. I buy between 10 to 20 tickets each year. I will pay a higher ticket price with another airline just to get better service. They sent my dog as cargo not luggage when I came to Mexico in January and it cost me $800 to get him out after calling an attorney. He had been in a kennel and had run out of water after 20 hours. We had o force thm to release him to us after we paid the money. This was because continental booked him as cargo not luggage. I really hate this airline but am forced to fly back home with them.


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