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I will be the first to say this by far the WORST customer service I've ever received. I thought over and over if I should have emachines or whatever they are called fix my computer. Microsoft couldn't fix it they told me I needed a new hard drive and a new recovery disc and they went inside of my computer they couldn't fix it.

Okay so I call emachines they CLAIM they can get my computer up and running so I figure what the heck. I'll pay 99.99 and get it fixed. Well they told me the SAME thing that Microsoft told me. They even did the same thing that Microsoft have done. Computer not fixed. They refuse to give my money back they said they are in no position to give me a full refund. I'm having my bank which is Bank Of America dispute this charge for me. I will say you are better off calling microsoft they will actually look at your computer for 60.00. If they can't fix it they won't charge you a dime.

DO NOT contact e-machines for any kind of help they will rip you off. They even had the nerve to try to charge me an additional 149.95 the NERVE.


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