Flag Alaska Airlines and Horizon Air Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I had to purchase tickets for my daughter and myself to attend my brother's funeral. I booked my tickets online. My son in law called about bereavement discounts and was told they were available with a death certificate and name of mortuary.
Now, I need to provide my documentation and can't find an address to send it to.
I called a customer support agent and was told that you have to request the discount when you purchase the tickets and that you have to buy the tickets directly from the airlines.
This is a double bind corporate rip off.
Hey, Alaska Airlines, own up


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video