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I've been very satisfied with RCN Service. They responded promptly to a newly installed cable box not working and also were quick to replace parts outside the house that had been shorted out during a lightning storm. Rates have gone up a little faster than I would have liked, but not unreasonable.
I'm moving to a location that does not have RCN service, so I called to cancel and it couldn't have been easier. The Customer Service Rep answered promptly and I did not spend any time on hold.


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