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All you guys are idiots. Nobody in Geek Squad are certified to fix computers. They go through a quick 2 week training on basic crap that you can google, and when they attempt to fix your pc, do you know how they fix it, they google it. Horrible training, and horrible service, and as long as dumb people continue to purchase Best Buy protection plans and Geek Squad services, they will stay in business. Not to mention when you call Geek Squad and Best Buy they are outsourced, you are talking with agents that work for a third party company that will soon be overseas.


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