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Shaw does not know the meaning of customer service. On hold for 1 hour and 19 minutes, yes that's right. Got someone who informed they were in sales and were about to transfer me, I told them forget it. Tried calling the local Shaw in our town the next day busy signals for 2 hours straight, went down stood in line with the other people complaining, finally got the cable service up in runing. Ever travel and try using Shaw Webmail? Forget it. You can never connect to the webmail, it is either down or does not upload. Shaw is a joke, switching internet and television to Telus. No company can be as bad as Shaw... good riddance.


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