iPhone customer service news

Find the latest iPhone news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

5 Best VPN Apps For iPhone and iOS devices in 2018


In the USA, ISPs are even allowed to sell user's web browsing histories to third parties. A VPN stops ISPs from being able to track what iPhone users do online. The result is that they can't track your activity and sell your information to the highest ...

Apple fined millions for Australia false iPhone claims


Apple admitted misleading at least 275 Australian customers over the issue between February 2015 to February 2016 on its US website, by its Australian store staff and on its Customer Service phone calls. The consumer watchdog said Apple had also ...

Forget the iPhone X, cheaper iPhones are on the way


Apple is going to launch three new iPhone models this coming September, all featuring the same notch design as the current iPhone X. But the most exciting model of the bunch might be the 6.1-inch LCD version, which is expected to be a lot cheaper than ...

Tired of all those iPhone updates? An Indiana doctor fights back in court


Dwyer called and wrote Apple to complain and to request that his phone be reset to the previous operating system, but he says the company's Customer Service agents told him they could not help. Apple Customer Service sent a letter stating “we apologize ...

iPhone SE 2 release date REVEALED? Here's when you could get next Apple smartphone


Apple has long been rumoured to be working on an iPhone SE 2, with rumours gathering pace about the much-talked-about device in 2018. The iPhone SE was launched back in 2016, and Apple fans were left expecting a successor in 2017 due to the tech ...

BBC zeigt Fehlverhalten bei Akku-Tausch-Aktion von Apple - Handy.de


Zudem hat die Recherche von BBC Watchdog im Gespräch mit Apple Customer Service Repräsentanten ergeben, dass in der Garantie klar vermerkt sein soll, dass „alle Schäden“ vor einem Batterie-Tausch repariert werden müssen. Ein hinzugezogener ...

Apple confirms a serious problem with the iPhone X – and an unlikely solution


Start by visiting the customer support page on Apple's website. The site has gotten a bit difficult to navigate lately, so here's the path you should take: first select “iPhone,” then “Repairs & Physical Damage.” Click on the option that says “The ...

iPhone-Drosselung: BBC zeigt Fehlverhalten bei Akku-Tausch-Programm - Handy.de


Nachdem BBC Apple auf diesen Missstand hinweist, reagiert das Unternehmen mit folgendem Statement: „Sollte das iPhone Beschädigungen aufweisen, die den Austausch der Batterie behindern, wie zum Beispiel ein zerbrochener Bildschirm, muss dieses Problem ...

Can the police seize my iPhone? Columnist Jack Greiner answers


Jack Greiner is a lawyer with the Graydon law firm in Cincinnati. He represents Enquirer Media in First Amendment and media issues. Cell phones and cell phone videos are everywhere. And they are creating a new body of law, or at least a body of case ...

Apple May Offer Two 6.1-Inch iPhone Models in 2018 With Price Tag as Low as $550


Apple's upcoming lower-cost 6.1-inch iPhone could be available in two models, one that includes a single SIM and a second that offers dual-SIM dual standby (DSDS) functionality, aka two physical SIM card slots, according to an investor's note from KGI ...

US iPhone Owners Spent $58 on Apps Last Year, More Than Half of That on Games


iPhone users in the U.S. are spending more money on apps than ever, according to new data from intelligence firm Sensor Tower. They dished out an estimated average of $58 on in-app purchases and premium apps in 2017, a 23% increase from the year ...

US iPhone users spent 23% more in apps in 2017 than the year before


Games, dating apps and streaming services contributed to a rise in consumer spending in iPhone apps last year, according to new data from app store intelligence firm, Sensor Tower. The firm found that U.S. iPhone users spent 23 percent more on in-app ...

Unauthorized iPhone 8, 8 Plus and X Display Replacements Can Break Ambient Light Sensor


2 weeks ago. I really can't fault people for using third party repair options with some of Apple's prices. It's bad on Apple's part if they're disabling functions on people's gadgets to get customers to go into their stores. Have had really good ...

82% of Teens Surveyed Now Own an iPhone, 84% Plan to Purchase


T-Mobile Launches 'Team of Experts' Aimed at Personalizing Customer Service, Supports iMessage Business Chat. 17 minutes ago on iOS Blog · T-Mobile held a press conference today announcing a new "Team of Experts" service, which is the company's ...

82 percent of US teens use an iPhone — and that number is only growing


The iPhone is a popular device — and it's only getting more popular, especially among teenagers in the U.S. According to a recent report, around 82 percent of teenagers in the U.S. now use an iPhone — a figure that's up from 60 percent back in 2014.

I switched to the iPhone X after years on Android — and I have no regrets


Update: This article and headline have been updated to correct a reference to the Motorola Razr being an Android phone. That phone predated Android by four years. I have long been a faithful Android user, shuttling through the HTC Desire, the Samsung ...

How the Apple iPhone skews US trade deficit


SHANGHAI (Reuters) - U.S. President Donald Trump often tweets from his iPhone about pressuring China to address its $375 billion trade surplus with the United States. But a closer look at the Apple smartphone reveals how the headline figure is distorted.

Samsung S9 vs Iphone X


Nu har jag provkört dem båda under en begränsad tid. Och även om jag sedan barnsben (snudd-på) varit känd som Nordeuropas mest rabiata Mac-taliban, har jag under de två senaste åren börjat svänga en smula och har sedan i november kört min Razer ...

5 Things About the Samsung Galaxy S9 I Like Better Than Apple's iPhone X


Samsung's latest pair of iPhone rivals, the Galaxy S9 and Galaxy S9+, hit stores on March 16. And this year it's all about the camera: Samsung's new phones have a mechanical dual aperture that can adjust depending on the lighting and a new Super Slo-mo ...

OnePlus 6 release date, specs and price: OxygenOS update enables iPhone X-style portrait mode


While there's no official word from the company yet, a OnePlus Customer Service rep confirmed that "always on display on OnePlus 6 was removed due to battery saving concern." 22/5/18: OnePlus has, as promised, released an update for the freshly ...

iPhone accessory maker Shure claims iOS 11.3 to be released next week, includes fix for their mics


For one, in general, news via customer support on Twitter has a track record of making statements that often don't pan out. Apple may have told Shure that a resolution to their accessory reliability issues is coming in 11.3 but it's harder to believe ...

iPhone X Hits Brick Wall In Asia


Apple's iPhone X may be doing well in the U.S., but its price tag of $999 and up might be hurting demand in some of the largest Asian markets. According to news from The Wall Street Journal, shoppers in Asia, including in India and Indonesia, are ...

Tune in and chill out with the best radio apps for Android and iOS


While there are plenty of streaming services these days that allow you to listen to practically any song you want, anytime, some may long for the days of old-fashioned radio. If you prefer to tune in and check out with a playlist that is out of your ...

“Caso iPhone”, odissea in Liguria per avere la batteria di ricambio ...


Genova - Tutti gli uomini sono uguali davanti alla legge e tutti i clienti sono uguali davanti a un'azienda... oppure no? Forse no, se abitano a Genova, Sanremo, Rapallo o in una qualsiasi altra città in cui non è presente un Apple Store, hanno un ...

Apple to repair iPhone 7s with 'no service' bug for free


Today Apple announced it's launching a repair program for a "small percentage" of iPhone 7 owners who are affected by a "no service" issue. Late last year MacRumors said Apple was investigating the problem and appeared ready to replace affected devices ...

Apple says a failed component on the logic board of some iPhone 7 devices caused a 'No Service' problem even when ...


Apple said it will offer free repairs, and reimburse past repair bills, for iPhone 7s that suffer from an Airplane Mode glitch. The glitch was reported in September 2016 and caused phones that had been in Airplane Mode to have trouble re-connecting to ...

The iPhone X is Apple's underrated masterpiece


After 10 years of epic success selling roughly the same luxury good to the world, last year Apple decided to radically reinvent its iPhone with a totally new design, a never-before-seen Face ID system, and a four-figure price tag. The company could ...

iOS 11.3 esce in primavera. Così cambieranno gli iPhone | DDay.it - DDay.it


iOS 11.3 è disponibile in beta pubblica per tutti gli utenti e lo abbiamo installato. Ecco quali sono le novità più importanti della prossima versi...

Apple's iPhone X Sales Have Been Strong—But Not Record-Breaking, Analyst Says


Apple hasn't revealed how many iPhone X units it sold in the fourth quarter, but a new study from researcher Canalys has put a number on it. The tech giant sold 29 million iPhone units in the fourth quarter, including 7 million in the U.S., Canalys ...

KGI: Apple to Discontinue iPhone X Rather Than Sell at Lower Price When Second-Generation Model Launches


Apple will discontinue the first-generation iPhone X when the second-generation model launches later this year, rather than bump the device down its smartphone lineup for lower than $999, according to KGI Securities analyst Ming-Chi Kuo, who clarified ...

Why not build an iPhone in the USA?


I know all the reasons for why Apple would choose not to make an iPhone here, but that doesn't stop me from saying, try it. If Apple wanted to shift some production here, open an Apple University to train workers to be as nimble and learned as the ...

How to Get Your iPhone's Battery Replaced at Apple Store or Apple Authorized Service Provider


Apple has reduced the price of battery replacements for the iPhone 6 and newer to $29, down from $79, as part of its apology over a lack of communication about the power management changes it made starting in iOS 10.2.1. The discount is effective ...

iPhone slowing? Now there's also a wait to fix it


By September, she said, the replacement phone was failing, too. So she took that phone back to the store and purchased a new iPhone 7 Plus. Herrin said she now feels validated that her instincts were right that her iPhone 6 Plus battery was going bad ...

Apple, Responding to iPhone Battery Controversy, Cuts Replacement Cost to $29


In response to worldwide anger at its handling of battery performance in older phones, Apple has announced that it will drastically reduce the price of replacement batteries. An out-of-warranty battery replacement, normally $79 for an iPhone 6 or later ...

Apple's $29 iPhone battery replacements are available starting today


Those $29 battery out-of-warranty replacements Apple promised are now available for impacted users with an iPhone 6 or later. The company was initially aiming for a late-January timeframe in the States when it first offered up the discount, following ...

The iPhone Is the Bestselling Tech Product of the Year (Again)


Not only was the iPhone the best-selling tech product of 2017, according to a USA Today report, but its sales numbers were so large that it sold more than the next four items combined on the best-selling list. The paper worked with GBH Insights for the ...

Apple will offer discounts on replacement batteries, following lawsuits over iPhone slowdowns


Apple apologized to customers Thursday for not being clear that the company slows down phones with aging batteries. Apple promised that it will “give users more visibility into the health of their iPhone's battery” and let people see whether their ...

The Real Problem With Apple Slowing Down Older iPhones


If you've ever thought your old iPhone was feeling sluggish, you're not alone. And you're not imagining it: Apple has confirmed to multiple media outlets that it slows the performance of older iPhones in order to prevent their aging batteries from ...

Apple Says This Is Why Your Old iPhone Is Being Slow or Suddenly Shutting Down


Apple Inc has addressed claims from an app company that says the maker of iPhones slows down the performance of older phones. On Monday, the blog Primate Labs, a company that makes an app for measuring the speed of an iPhone's processor, published data ...

How to Get an Apple iPhone X in Time for Christmas


If you're hoping to get your hands on the iPhone X before the holidays, there's now a better chance than ever of you actually doing it. Apple is now promising as little as two-day waiting periods on the order of new iPhone X units through its online ...

Apple Is Now Selling an Unlocked iPhone X


Apple is now selling an unlocked version of its iPhone X that isn't tethered to a specific carrier like Verizon or AT&T. The consumer technology giant updated its online store on Monday with these unlocked iPhone X models that don't come preinstalled ...

The best iPhone X battery cases


The iPhone X has an incredible OLED display, gorgeous edge-to-edge design, and the exceptionally useful Face ID. But the battery life may not be up to scratch if you're a heavy user. What if you're away from the charger for a while? With so many ...

Best gifts: Top iPhone X/iPhone 8 accessories from $6 to $200


Dynamic Stereo: Enjoy crisp, energetic sound with impressive volume, powered by 2 x 8W stereo drivers with remarkable frequency response. Sublime bass is delivered by dual passive subwoofers. Tough Tech: Tough Bluetooth speakers. IP67 waterproof ...

Here Are the Best Black Friday Deals on Apple iPhone and Other Smartphones


If you're in the market for a new smartphone and waited this long to get one, you made a good choice. A variety of retailers and carriers are offering a range of outstanding smartphone deals on Black Friday. And if you don't mind waiting a couple of ...

Su Apple Store USA si può acquistare l'iPhone X senza alcun vincolo con gli operatori - iPhoneItalia


Da qualche ora, anche negli USA è possibile acquistare anche su Apple Store Online un iPhone X “unlocked”, vale a dire senza l'obbligo di dover attivare anche un contratto telefonico con uno dei carrier supportati. .... Quando presi l'iPhone 6 Plus ...

12 iPhone X Tips and Tricks You Need to Know


Apple's decision to remove the home button means there can be an unexpected learning curve when using the iPhone X for the first time. Many tasks that used to be executed by tapping or holding the home button, like launching Siri or closing apps, have ...

UPHONECASE ANNOUNCES THE ARRIVAL OF ITS IPHONE X CASE ONLINE


Los Angeles, CA, USA - November 16, 2017: Uphonecase, a distinguished designer and manufacturer of stunning Smartphone cases from Los Angeles, with over “300,000 different phone case design for iPhone, ipad, Samsung, LG and others since 2010” has ...

Apple could launch a bigger iPhone X Plus next year, report says


KGI Securities analyst Ming-Chi Kuo wrote a new report about Apple's plans for next year. According to him, the company is going to release three new iPhone devices next year. They'll all have edge-to-edge displays with a notch. The successor of the ...

The iPhone X Costs $999. Here's How Much Apple Spends to Make One


The long-awaited iPhone X arrived last week to much fanfare – and some comments about how astoundingly expensive it is. It's being sold for just under $1000 – but what does it really cost to make? The parts for the base model of the iPhone X with 64 ...

What to Do if Your iPhone Breaks


The store is crowded and distracting and hard to hear in. The techs go way to fast and are simultaneously talking into a headset. They often just have you call into tech support to fix an issue and don't ever ever ever change your Apple ID It will ...

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