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Please find Net10 customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Net10 listing at any time if you have new information.

Customer Service

Phone:
877-836-2368

How to reach a live person:
Press 1 for English
Press 4 at first menu
Press 4 at second menu

Hours of Operation:
This information has not been added.
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Email:
This information has not been added.
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Customer service link:

Description:
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  User Comments  
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This is the worst phone I have ever owned. I tried to get away from contracts but I would rather do that than deal with this piece of crap phone. You can't get any customer service. Everytime I need something there is no one to be of assistance but when you call the first thing you heard on the automatic service is how to buy more minutes.
You are to take care of the customers that have all ready bought minutes.

Anonymous 5/24/13 11:02AM

I've tried for 3days to have a new net10 phone to have old current number to new phone?

billy bates golden bears 5/23/13 11:48AM

They can't define unlimited,, generic service, going back to straight talk

billybob 5/23/13 8:26AM

Never use net10 it sucks amd it cant even keep up with my typing wjil i text and freezes up. I jad to delete all of mt photos and songs so the
phone would work and it still is as slow as god dang
chrismas and if ypu noticed the spelling errors it is because tje phone dosent wprk so wjen you type a h it will type a j NEVER GO WITH NET10 IT SUCKS !!!!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

NET10 SUCKS 5/22/13 2:28PM

This has the worst customers service out of every other phone company. Net10 sucks am not even staying with them for another month am going to switch i cant deal with this bs....

Anonymous 5/20/13 12:41PM

this has to be the worst customer service of any company that is out there. tried to reach customer service for 15 minutes was unable to get through to a living person prompts do not work.

flustrated 5/20/13 7:58AM

There customer service is pathetic and they say you have options that you do not actually have. Good deal's ,but dumb company.

Good Guy 5/17/13 11:06AM

This company has the worst customer service that I have ever dealt with. I was on phone over and hour on hold and never got to a customer service rep. On a previous call I chose the option to have them call me back, they did, told me they could not help me, transferred me to another department, was on hold 20 minutes then gave up. I tried to handle my own problem online but their website is so screwed up that I could not help myself. I am going to switch companies. Net 10's price is not that great for all the inconvenience that you have to put up with.

kim 5/16/13 4:14PM

bought the international unlimited SIM to contact Australia.......doesn't work with Aust mobile numbers. did get through to a landline in Melbourne (once). Now says my Perth landline number is not supported. purchase i've ever made.....never go with Net10

The Pag 5/15/13 5:18PM

I Have Never Heard Of A Phone Company That Will Not Produce Phone Records To You..i Have Done Everything Im Supposed To Do And I Still Havent Received Them In The Mail Like I Was Supposed To Over 2 Months Ago..this Is Pure Bs!!!

Anonymous 5/14/13 4:14PM


View all 329 Net10 customer service reviews, complaints and ratings >>
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  User Rating  
Based on 280 votes
2.1
Customer service rating:
Net10
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  Company News  

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