Blackberry customer service

We hope to provide a complete resource for Blackberry customer support and customer service contact details below. Help us keep our directory current by adding any updated information you may have for Blackberry.

Customer Service

Update this Department Add a Comment
  • How to reach a live person:
    • Press 2 for technical support
      Press 4 for "incident-based support"
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • The "incident-based support" is not free.

      Sprint Blackberry customers can also call 877-654-9111.

User Reviews

Posted by nasrene

Hi I forgot my blackberry I'd password I can't reset it as I can't remember the answer I know the user name and it's been 2 months I tried to retrieve my password as I am upgrading I require my password can anyone help

Posted by malu

My BIS seem to be having problems like today I can't receive or send messages on BBM or Whatsapp its like I don't have BIS and my phone is off please I need help ASAP

Posted by Anonymous

I just spoke with the Blackbery Technical Support about my problem. Kevin told me that it would cost me $50.00 to correct my problem. My son just return from deployment and I was trying to take pictures of his return. It would flash and then go into download mode. I would have to wait for approx. 5 minutes between pictures. I own a Blackberry Smartphone Bold 9930 and I should not have to pay $50.00 to support to correct my problem.
Jerry Pruitt

Posted by masterl

It has been 2 month my cell phone giving me pronlem with the network .I have called the BB company and they told me I am not the only one complaining about this network problem .Could you please tell me when is this problem going to get fixed

Posted by Anonymous

Can anyone tell me if there is a blackberry Z30 to be got in Ireland just impossible to find out anything on it Maggie

Customer Service Ratings

Based on 248 votes.


Get Immediate Help

Have a Blackberry question? Get immediate Blackberry support from

Corporate Office

Locate the Blackberry corporate office headquarters phone number, address and more at

Customer Service Scoreboard

See detailed Blackberry customer service rankings, employee comments and much more from our sister site.

Blackberry Manuals
Blackberry customer service news Promotes April 2014 Listings of Top Blackberry ...

The process involves an in-depth analysis of best performing Blackberry custom development companies in areas including customer support, speed, development quality, bug testing, and design quality. Client evaluations of competing Blackberry custom ...

T-Mobile punches back at BlackBerry after being dropped

They can still get customer service on their phone, as well as "Un-carrier benefits like no annual contract, unlimited everything with no overages on our wicked-fast network, no hidden device costs, no upgrade wait – and international roaming at no ...

T-Mobile offers $100 credit to BlackBerry users

BlackBerry said it would work closely with T-Mobile to provide the best possible customer service to any customer remaining on the T-Mobile U.S. network or to any customer purchasing devices from T-Mobile's existing inventory. by RTT Staff Writer.

Related Companies

Listings for companies similar to Blackberry: