Blackberry customer service

BlackBerry is a handheld communication device and was an original innovator of what is now known as a smartphone. BlackBerry was originally known as Research In Motion. BlackBerry offers phone, email and support forum technical assistance.

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Customer Service

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Phone: 877-255-2377

  • How to reach a live person:
    • Press 2 for technical support
      Press 4 for "incident-based support"
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • The "incident-based support" is not free.

      Sprint Blackberry customers can also call 877-654-9111.

User Reviews

29
Mar

Posted by blackberry z10 stl100-3


on 3/29/18 at 8:40AM

I have BB z10(stl100-3,model RFH121LW,)i got it in 2016 i have been using it until 2017 when some one told me that he can upgrade it its OS but it never completed it stopped on BB id username when putted the one i used before it refused email:i opened anew one email:[email protected] still its not working help to over come this problem

06
Jan

Posted by Anonymous


on 1/6/18 at 2:34PM

This is the worst customer service I've ever experienced. Just trying to get to LIVE TECH SUPPORT or CUSTOMER SERVICE REP and the VM system just loops continuously without allowing me to connect. AWFUL SERVICE!!!!!

30
Nov

Posted by Anonymous


on 11/30/17 at 3:57PM

My private showing sync error and I cannot connect to my exchange email Acct. My gmail is working

12
Sep

Posted by Anonymous


on 9/12/17 at 7:01PM

My phone will not make calls or receive calls I've been buying black bear since 05 please contact me immediately if possible Jesse Davis

24
Jun

Posted by jack mccratic


on 6/24/17 at 6:19AM

trying to reach blackberry support is a joke, there is no support, gonna throw this in the trash

View all 240 Blackberry customer service reviews »
Customer Service Ratings

Based on 257 votes.

2.6

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Blackberry Manuals

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Blackberry customer service news
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Facebook counter-sues Blackberry claiming infringement of messaging patents

Facebook is counter-suing Blackberry, claiming that the mobile and security software company - once famous for its smartphones - has infringed copyrights relating to voice messaging, GPS and rendering of graphics, videos and sound. It comes six months ...

Facebook Files Counter-Attack Against BlackBerry in Escalating Patent Fight

A giant thumbs-up button marks the entrance to the Facebook campus, located at 1601 Willow Road in Menlo Park, California. Photo: Jason Doiy/ALM. Facebook Inc. has upped the ante in its patent dispute with BlackBerry Ltd. Continue Reading This Article.

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