Zoosk customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Zoosk.

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Viewing Zoosk customer service reviews 1 - 25 out of 247
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22
Feb

Posted by Kevin


on 2/22/23 at 5:20PM

Idk much about Zoosk. All I know is that I checked my banking app today and saw a random charge of $95 to my credit card by some vendor named Zoosk. The $95 was refunded even before I called my bank so it looks like Zoosk may have reversed the transaction. I did some googling to find out that Zoosk is a dating site. I don't use dating websites and have never even heard of Zoosk before today, so I'm very curious to know how my card was charged $95 on a site I've never even heard of. I'm the only person who uses my card and my card is still in my wallet as I type this. After calling my bank, they decided to cancel my old card so I guess I have Zoosk or some sort of scammers to thank for the inconvenience.Frankly, I want to know what on a dating website would warrant a $95 charge. Sounds like you're paying for escort services at that point.

28
Dec

Posted by Anonymous


on 12/28/22 at 4:47PM

This site has my pictures and my money. It won't allow me to log on. The card is cancelled and I never used the service it won't allow me to reset the password to delete my information from 2 years ago and I am engaged.

17
Dec

Posted by snuggler


on 12/17/22 at 10:12AM

would like to see carousel modified to delete rejected pix after 10 showings. i'm tired of plowing thru all the same pix i have rejected time after time!!!!

10
Dec

Posted by Cyndi


on 12/10/22 at 8:57PM

i paid for 3 months of service n it been a week n its all disappeared.

26
Oct

Posted by Anonymous


on 10/26/22 at 9:50PM

I have signed off to the site over 6 months ago. It keeps me on and my profile and and just lmk that I have another 6 months which I never wanted. I am upset as they never let my sign off on there site as just went into. So they just charge me the 6 moth fee. They are cleaver but dishonest. when I called in Hawaii they are closed. I have been treated unfair by them and will look into a legal help.

08
Jul

Posted by Onceagain68


on 7/8/22 at 12:44PM

I joined this app today and can't get on it bc it keeps telling me to complete my profile which I did and then tells me to add. Picture which I did and every time I try to access this app it tells me to add a picture and I have 6 times .. worst app ever I want my money back .. switching to another dating site

05
Jun

Posted by LovelyLady3


on 6/5/22 at 12:20PM

I only want to date ages 50-62 you keep giving me ages 60-75. I am a young 61, not interested in older men. Please change my match settings. I would rather my date be 10 years younger than me, than for my date to be 10 years older than me.
Thank you!

23
Aug

Posted by Fit& Sassy


on 8/23/21 at 3:27PM

IHello,
Although I have somewhat of a profile and an overwhelm8ng response I will not subscribe due the fact that Zoosk has asked for the last 4 digits of my SS no. Which I will Not give out nor will I give out my income info.. That is none of your business and I have been on several dating websites. You're very.nosey! Very disappoint8ng!!

03
Oct

Posted by Anonymous


on 10/3/20 at 5:18PM

I just received an email that stating I requested to change my password!! I don't even have a Zoosk acct and obviously some scammer is using my email to set up an account. Please correct this. I am not a customer!!

28
Oct

Posted by ClassicRockGal


on 10/28/19 at 3:30AM

I have a paid subscription, but without notice I can no longer open my account or application. I am unaware of any issues or violations of the terms? What can I do to either get a refund or get my account reinstated or accessible?

26
Sep

Posted by Anonymous


on 9/26/19 at 1:17PM

Just 'joined' you took 2 payments. !!

12
Jun

Posted by Bo Allen


on 6/12/19 at 2:34PM

Awful Just Effien Awful

17
Sep

Posted by Cabnurse96


on 9/17/18 at 7:02PM

Please cancel everything ! Do not aotomatically charge my account! My name is Carolyn Blount. Thanks! The service and site were great! I met my man on this site. He�s so special and kind and sweet. Treats me like a queen! No hard feelings but I met my match and soulmate! Thanks so much!!

23
Aug

Posted by Anonymous


on 8/23/18 at 1:01PM

Nobody answers your phone number
I have google but never needed a password for it so I don't have one. I would like to open an account but it not may be possible.

15
Aug

Posted by chicblonde


on 8/15/18 at 6:56PM

What is going on with your website??? I try to go in and the heart just spins round and round! Very upset that I pay for this and can not retrieve messages!!!
Several people have complained so not my computer.
Please contact me on how to fix this!!!

27
Jul

Posted by love2laugh


on 7/27/18 at 4:54PM

Fake messages sent from my account...no support...no clarification...no reasonable resolution...no reassurance the problem is resolved...NO REFUND!!!

25
Apr

Posted by Mark


on 4/25/18 at 4:37PM

Zoosk is a continuous scam! They will remove & bill your account without consent even if you try and cancel. There are "plants" other subscribers that will message you and are not real members or outdated profiles from previous memberships. Beware of this site!

09
Apr

Posted by Lucy


on 4/9/18 at 3:26PM

Why my account has been deleted ?

29
Mar

Posted by Richard


on 3/29/18 at 1:51PM

I need to change my country.this is very frustrating

01
Feb

Posted by significantlyclassy


on 2/1/18 at 6:36AM

hello i paid for six months subscription in full for �£ 59.94 and have been charged another �£57 could you please contact me

03
Jan

Posted by Tinkerbell1962


on 1/3/18 at 4:34AM

I have an account which I took out at the end of August for six months which isn't due to run out till end of feb so why does it keep coming up with errors and wont let me send messages.

01
Jan

Posted by Dee


on 1/1/18 at 7:57PM

I am highly dissatisfied. we don't have Australian contact number so we have to pay international rates for calling zoos call centre based in USA. My account suddenly had my profile pics disappeared and its asked me to upload it again. I can't even talk to members I was already chatting with till last night and can't even see their pics. this is ridiculous. Why should I be charged for service?

18
Dec

Posted by Spiritualdo


on 12/18/17 at 3:51PM

Remember to cancel my subscription as requested and I'm watching my account for any authorities withdrawal from my card.I have chosen to go out on my own considering from the profiles i've read are nothing but hypecrialle statements. Thank you have a bless day.

17
Dec

Posted by OnFire4Jesus


on 12/17/17 at 4:24AM

I am going to report this company to the better business bueau. I subscribed for a month starting 11/16/2017 and cancelled a day 12/16 before this site CLAIMED I would be charged 12/17/2017 and you still charged my card! I paid for 30 days, NOT 29 days for you to charge me on my last day...this is a SCAM to recharge people. I will be disputing this charge and telling everyone I know NEVER to get on this site! I will make sure that this scam is known all over the internet as well!

07
Dec

Posted by Bonnie blue eyes


on 12/7/17 at 3:43PM

I only want to see men that are within 20-25 miles of REDDING, CA I am wasting my money and time getting all these other profiles. I specified distance and it does not work. Help. Bonni thank you.

Viewing Zoosk customer service reviews 1 - 25 out of 247
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