Zoosk customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Zoosk.

Posted by Nutybutnice


I have subscribed to zoosk it has cost me £45 and cannot even get any conection can you help please

Posted by Julie


To whom it may concern,



My name is Julie. I paid $29.95 only for the dating website. The payment was made on 11-18-17. I did not pay for escort services. Please remove the phrase �¢ï¿½ï¿½escort services�¢ï¿½ï¿½ from my bank instution. If you donot remove �¢ï¿½ï¿½escort services�¢ï¿½ï¿½ on the invoice that you sent over to my bank instution, then I would like a total reimbursement back. I need a response ASAP. If this is not resolved by 12-1-17, I will put in a claim against the company My phone number .

Thank you for your time in this matter.

Julie

Posted by Anonymous


To whom it may concern,



My name is Julie. I paid $29.95 only for the dating website. The payment was made on 11-18-17. I did not pay for escort services. Please remove the phrase ââ?¬Å?escort servicesââ?¬Â? from my bank instution. If you donot remove ââ?¬Å?escort servicesââ?¬Â? on the invoice that you sent over to my bank instution, then I would like a total reimbursement back. I need a response ASAP. If this is not resolved by 12-1-17, I will put in a claim against the company My phone number

Thank you for your time in this matter.

Julie

Posted by Joce lyn


Please cut my membership and put it back my 29 bucks, i just subscribe for 1 month...i could not open my account because you block it so that i will end for my subscription.my email address

Posted by Elegant


I joined with MasterCard today..Nov 13,2017 and have not received a confirmation OR ANY MESSAGES THAT YOU SAY THAT I HAVE..WHERE IS CUSTOMER SUPPORT AND HOW TO ACCESS IT?Please inform me of all this .Thank you.

Posted by DodgerBlue55


Too many scammers! What are doing to correct. No place to advise to remove undesirables like Match and others have. Why? Carousel is a joke getting people over 40 miles distant. Why, does Zoosk advise someone is interested only then to be thrown into a Carousel roundabout never seeing the interested partya!

Posted by Anonymous


I was charged for another month never approved it I want this taken off my account Miss clean 622 al.com Susan Palumbo call me at 215-303-4939 thank you

Posted by Anonymous


I will be contacting the Mo attorney general because I have talked to you ppl for several mths now trying to get this resolved. My debit cd was compromised & I put a stop to this by having my debit cd stopped. My problem is that you continue to take your chgs out of my checking acct. I know that you can't be using the debit cd that was used. I no longer have that # & know that the cd has indeed been stopped thru' my bank but you somehow got my cking acct # & continue to chg my checking acct for this. My name is Charlene Braden & because I no longer have that debit cd # to provide I can't get the help I need. I'm being chged 7.49 a mth & I'm irate. I was assured when I called before giving my actual debit cd # that was apparently used for this that this was all gonna be stopped. Since the cd is NO longer active I can't fathom how on earth you are able to take it from my bank checking acct each mth. I will sue over this. My phone # You are drawing it out of my Bank with Southern Forsyth Mo. I don't feel comfortable @ this point disclosing my checking acct #. Surely you can understand that. I will be taking this up w/my bank as well.

Posted by Drravenred


Can you please make it more affordable to access a trial membership or something. Not everyone can afford what is being asked and a lot of us are supporting families. I'm very interested and very disappointed I can't chat with other people without a membership

Posted by Gabby


Ecperience wasnt bad i just didnt have the time the thing i dont like is that i cancelled 1 month before my subscription expired and they still cbs harged me again not fair i hope i get my $ back

Posted by Anonymous


Hello my name is Gabriel Martinez... i was charged 29.95 on the 5/24/17 on my account can you please deposit bac that money
.... i had stopped all operations on zoosk months ago

Posted by Anonymous


I have just entered my e-mail & password ! Been told it doesn't exist ! Seriously !

Posted by Atemi


Ummm paid my fees on ZOOSK but am BLOCKED. Why? Is this a Scam?

Posted by Springtime 131


Hi I want to cancel my order effective immediately. Thanks

Posted by Mrdartonhunt


I would like to know when my subscription runs out I do not want to resubscribe..Harvey Hall.

Posted by Anonymous


Hello, l am having a hard time resigning up with zoosk. I also am hoping to not have to pay full price so if there is a promo code l would very much appreciate it. Thank you for your help,

Caroline Sempell

Posted by thunder


These sites are all connected together and will charge you for their fee even if you have never signed up for their sites. Been charged for several sites and only signed up for one. BEWARE!
Have told serveral sites to remove off all the sites associated with and still getting charged by all kinds of sites. Very difficult to get them off your accounts have changed accounts several differant times don't know how they are finding out these accounts......

Posted by Anonymous


for some reason I cannot unsubscribe. I want to. just unsubscribe me or I will sue. I've tried multiple times to do so and nothing is happening. and it takes me to a pageneral to subscribe. total bs.

Posted by Kaz


Hi

My Name is karen (Kaz) and I wish to be removed off the Zoosk site as my profile is still there and I no longer require as I have hooked up the a guy from the site. He is also looking at coming off the site as well but also having difficulty having his profile removed.

My profile has been deactivated but I want it removed completely as still getting messages but can't reply so not fair on the other guys.



Thank you

Posted by Anonymous


I want to leave the service because I have just had a major operation on my right leg and I won't be walking for 5/6months .

Posted by beck


i originally selected "woman looking for woman" when i took out 1 month subscription.



it appears as though i am on "woman looking for man" search selection.



can this please be corrected and my 1 month membership start from date of correction.



regards



"beck" -

Posted by Smiles


I just wanted to let you know that I met my now husband through zoosk coming up on 2 years ago this weekend. It was through zoosk that I met the man of my dreams and I just wanted to Thank you.

Posted by Boldly Kind


I would have preferred to remain active with the site. My location was never completely corrected. Contacts were hundreds of miles away! Notifications were not routed properly. I repeatedly requested assistance. I'm disappointed.

Posted by Anonymous


dont use ZOOSK they take your money then unsubscribe you and keep taking your money and you cannot cancel
l will need to cancel my card. Disgusting Fraudulent practices utilised to keep you stuck.

Posted by Anonymous


I need a contact e mail for Zoosk Australia. I have cancelled subscription and still the monthly payment is being taken out each month



Thanks

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