Windstream customer service news

Find the latest Windstream news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Windstream Enterprise Partners with Purchasing Co-Op to Target Schools, Public Agencies


LITTLE ROCK, Ark., Oct. 23, 2018 (GLOBE NEWSWIRE) — A wide range of schools and government agencies at multiple levels now have access to the most favorable pricing, terms and conditions — and a welcome measure of budget relief — on purchases ...

Windstream's Improved XCaaS to Boost Customer Experience


Leveraging Mitel's 4.1 version of its leading UCaaS and CCaaS solutions, the enhancement will facilitate delivery of complete suite of omni-channel Customer Service tools. Windstream Enterprise provides advanced network communications and technology ...

Windstream Enterprise delivers full omni-channel contact centre capabilities with latest unified communications ...


... customer contacts across voice, digital, and open-media channels. The enhancement leverages Mitel's 4.1 version of its industry-leading UCaaS and CCaaS solutions to deliver one of the most comprehensive suites of omni-channel Customer Service tools.

Windstream Adds International Connectivity with NJFX Deal


Windstream Wholesale is expanding its core network into NJFX's international landing station in Wall Township, N.J. The Windstream NJFX deal will expand Windstream's capacity to major data center markets. Windstream especially called attention to the ...

Windstream Expands DIRECTV Relationship to Include DIRECTV for BUSINESS


LITTLE ROCK, Ark., Sept. 27, 2018 (GLOBE NEWSWIRE) — Windstream (NASDAQ: WIN), a leading provider of advanced network communications, announced today that DIRECTV for BUSINESS™ will expand its relationship with the company to provide ...

Windstream SD-WAN Now PCI DSS Compliant, Exec Explains Importance to Retail Market


Windstream Enterprise's software defined wide area network (SD-WAN) offering is now compliant with the Payment Card Industry (PCI) Data Security Standard (DSS). In an interview with Telecompetitor, Yulia Duryea, director of product management at ...

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Windstream Turns a Broadband Corner


With July 2018 being the fifth consecutive month of consumer broadband growth, Windstream announced today that they have turned the corner on broadband. Broadband net adds were actually 2,300 in 2Q18. Windstream hasn't seen consumer broadband ...

Windstream SD-WAN Passes 1000 Customer Mark


Windstream Enterprise has sold its SD-WAN products to more than 1,000 mid-sized and enterprise customers, the company revealed yesterday. Windstream SD-WAN installations cumulatively serve tens of thousands of sites in banking, healthcare, retail, ...

Windstream, USTelecom Reach Telecom Unbundling Compromise; Is UNE Era Set to End?


Windstream and USTelecom have reached a compromise agreement involving telecom unbundling that would offer an alternative to a filing made by USTelecom back in May. The agreement requires FCC approval, but generally the FCC looks favorably upon ...

Former Windstream Execs Acquire Home Energy Rx


Making a leap from telecommunications to energy efficiency, two former Windstream executives doing business as Integrated Energy Solutions LLC have acquired Home Energy Rx, a leading residential energy conservation, consulting and construction ...

CAF Auction Bidders Could Include Verizon, Cox, Windstream, Frontier, Viasat, Many More


The FCC this week released lists of companies that have submitted complete and partially complete applications to participate in the upcoming $2 billion Connect America Fund (CAF) Phase II reverse auction to award broadband funding rejected by the ...

Windstream's Brown on Automation: It Pays to Start Small


After significant discussion internally about where to move next in network automation, Windstream settled on innovating service orchestration for a new optical wave service, and the results of those efforts have been fruitful, says Windstream's Jeff ...

Windstream Makes 'Waves' Within SDNow


Jeff Brown, director of product management and marketing at Windstream, says operators' efforts to further automate the WAN are driven by a need to compete with and differentiate themselves to OTT providers. Brown also addresses progress made and ...

Windstream Holdings Brings In Kent Smith (Movers & Shakers)


Kent Smith has been hired as director-senior counsel for Windstream Holdings Inc. in Little Rock. Smith was previously an in-house counsel for the U.S. Department of Veterans Affairs and has worked as a deputy prosecutor in the 6th Judicial District of ...

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Levine on MassComm Acquisition: 'This is Not the Windstream of the Past'


Windstream's acquisition of MASS Communications Wednesday comes on the heels of a recent re-org and is a taste of what will likely be a "very acquisitive" year for Windstream, says Layne Levine, president of Windstream Enterprise & Wholesale. "This is ...

Windstream Buys MASS Communications for $37.5M


In an all-cash transaction, Windstream acquired New-York based competitive local exchange carrier MASS Communications in a $37.5 million deal on Tuesday. MASS Communications is a privately held telecom network management company that partners ...

Windstream CEO Tony Thomas' Pay Increased in 2017; Reverse Stock Split Recommended


Windstream Holdings Inc. President and CEO Tony Thomas' total compensation increased by $1 million to $5.4 million in 2017 from $4.4 million in 2016, according to the publicly traded telecommunications company's preliminary annual proxy statement. The ...

Windstream MASS Communications Acquisition Valued at $37.5 Million


Windstream announced today it has acquired MASS Communications, a privately held New York-based company that Windstream referred to as a “telecommunications network management company.” The Windstream MASS Communications acquisition is ...

Windstream Acquires New York Company For $37.5M


Windstream Holdings Inc. of Little Rock announced Tuesday that it has acquired Mass Communications of New York in a $37.5 million all-cash transaction. Mass Communications is a telecommunications network management company that works for small to mid ...

CEO: Windstream SD-WAN Reached More Than 15% of Company Sales in First Year


Windstream is “uniquely positioned” to capitalize on business customers' shift toward SD-WAN connectivity, said Windstream CEO Tony Thomas yesterday. Windstream SD-WAN sales now represent more than 15% of the company's total sales – an accomplishment ...

Drew Smith Moves Up at Windstream (Movers & Shakers)


Drew Smith has been named senior vice president of financial planning and assistant treasurer for Windstream Inc. in Little Rock. Smith has been the senior vice president of corporate financial planning and business development since May 2017, roles in ...

What's in the Cards for Windstream (WIN) in Q4 Earnings?


Windstream (WIN - Free Report) is slated to report fourth-quarter 2017 results on Feb 22, before market open. Based in Arkansas, the company is a leading rural local exchange carrier in the United States. The Zacks Consensus Estimate for revenues is ...

Windstream Unveils New Windstream Enterprise, Wholesale Brand Strategy


R oughly a year after completing their acquisition of enterprise and wholesale focused network provider EarthLink, Windstream has launched new Windstream Enterprise and Wholesale brands. Windstream is aiming to transform their overall business and a ...

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New NY Broadband Funding Winners Include Frontier, Windstream, TDS, Hughes, Others


rural While Verizon's $82 million funding was the big news from the recent New NY broadband funding announcement, other carriers also received funding for rural New York – including Frontier, Hughes Network Systems, TDS Telecom, Windstream and numerous ...

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Windstream (WIN) to Acquire MassComm, Boost Fiber Suite


Per a FierceTelecom report, Windstream Holdings Inc (WIN - Free Report) has inked a deal to acquire MassComm, Inc. MassComm is a privately-held, New York-based competitive local exchange carrier (CLEC). The company provides telecommunications and ...

Analysts: Telcos Destined to Lose, Frontier and Windstream Bankruptcies May be in Near Future


bankruptcy Frontier and Windstream bankruptcies could be coming in the “not-too-distant” future, said MoffettNathanson financial analysts in a research note today. “The market anticipates that both these companies will go bankrupt in the not-too ...

Pittsburgh Steelers and Windstream continue winning relationship to ensure flawless communication support during ...


We couldn't be more pleased with Windstream's continuous communication and technical support.” Windstream's commitment to the Steelers includes in-depth quarterly business reviews with the team's operations and IT staff to identify their level of ...

Windstream Bundles Broadband With DirecTV Now


Adding an OTT TV component to its repertoire, Windstream has recently begun to bundle DirecTV Now with its “Kinetic”-branded internet services. Windstream added that option during Q3, company CEO Tony Thomas noted on the company's earnings call last ...

Uniti Group CEO Envisions Non-Windstream Revenues Coming From Windstream Assets


Uniti Group Windstream plans could include selling capacity on fiber currently leased exclusively to Windstream to other carriers, said Uniti Group President and CEO Kenny Gunderman at an investor conference today. From Uniti Group's point of view, the ...

Windstream Announces Extension of 6 3/8% Notes Consent Solicitation and Early Settlement Date for Exchange Offers


... related to the Exchange Offers or 6 3/8% Notes Consent Solicitation and for additional copies of the offering memoranda and the letter of transmittal related to the Exchange Offers or 6 3/8% Notes Consent Solicitation, related to the 6 3/8% Notes ...

From A Very Different Angle: Windstream Holdings, Inc. (WIN), Dynegy Inc. (DYN)


Dynegy Inc. (NYSE:DYN)'s latest quote $9.44 $-0.08 -3.77% will find technical support in $9.27 a share and a breakdown below this region would be a significantly bearish signal for Dynegy Inc. traders. Any way you dice it, a dip below $9.09 a share ...

CFO: Uniti Group Non-Windstream Revenue Should Hit 50% Within Two Years


Uniti Group non-Windstream revenue should hit 50% of total revenue within two years, said Uniti Group Chief Financial Officer, Executive Vice President, and Treasurer Mark Wallace at an investor conference today. That would be a substantial increase ...

Windstream Cuts 21 Jobs in Arkansas


Windstream Holdings Inc. of Little Rock announced Thursday that it cut 21 positions in various workgroups in Arkansas, including 18 in Little Rock. There were also layoffs in other states, but Spokesman David Avery told Arkansas Business by email that ...

Windstream Rebrand Introduces Kinetic Across Consumer & SMB Product Portfolio


windstream kinetic iptv An announced Windstream rebrand will introduce Kinetic across its broader consumer and SMB product portfolio as a new premium brand. Windstream has been using the Kinetic brand since 2014 for its IPTV service. The new Kinetic ...

Here's Why Investors Should Retain Windstream (WIN) Stock


On Sep 11, we issued an updated research report on Windstream Holdings Inc. (WIN - Free Report) , a leading local exchange carrier in the United States. Notably, this Zacks Rank #3 (Hold) company is leaving no stone unturned to deliver best-in-class ...

Windstream Cloud Connect Enhancements Include SD-WAN, Wavelengths


Windstream today announced a broader range of connectivity options for its Cloud Connect service, which provides connectivity to major cloud service providers including Amazon Web Services (AWS), Microsoft Azure, IBM Bluemix, Google Cloud, Oracle ...

BCN Telecom partners with Windstream Wholesale for SD-WAN adoption


Little Rock, Arkansas — August 17, 2017 — Windstream, (NASDAQ:WIN), a leading provider of advanced network communications, announced today that BCN Telecom – a New Jersey-based technology service provider specializing in multi-location, ...

Windstream Updates UCaaS Services by Adding Broadview's OfficeSuite Paired With Windstream's SD-WAN


LITTLE ROCK, Ark. -- Windstream, a leading provider of advanced network communications, today announced the first update to its portfolio of leading Unified Communications as a Service (UCaaS) solutions following its acquisition of Broadview Networks ...

Windstream SD-WAN Enhancements Include Proactive Monitoring


Windstream today built on its previous moves into the SD-WAN sector with four new services. Windstream SD-WAN enhancements include proactive monitoring, an integrated management tool and more. This is the latest step in Windstream's SD-WAN ...

A Technical Strategy for Diamond Offshore Drilling, Inc. (DO), Windstream Holdings, Inc. (WIN)


Windstream Holdings, Inc. (NASDAQ:WIN)'s latest quote $3.74 $0.37 0.27% will find technical support in $3.67 a share and a breakdown below this region would be a significantly bearish signal for Windstream Holdings, Inc. traders. Any way you dice it, a ...

Overview of Different Indicators: Splunk Inc. (SPLK), Windstream Holdings, Inc. (WIN)


Windstream Holdings, Inc. (NASDAQ:WIN)'s latest quote $4.1 $0.97 -2.61% will find technical support in $4.04 a share and a breakdown below this region would be a significantly bearish signal for Windstream Holdings, Inc. traders. Any way you dice it, a ...

Windstream Gigabit Launches in North Georgia, Price Will Be $59.99


Windstream gigabit service is now available in 15 north Georgia communities, the carrier said today. In an email to Telecompetitor, a Windstream spokesperson said the company will announce new pricing at the end of the month, at which time gigabit ...

Windstream Completes First Stage of 100 Mbps Cable Upgrades in North Georgia


May 30, 2017 — LITTLE ROCK, Ark. – Windstream (NASDAQ: WIN), a leading provider of advanced network communications, today announced it has completed the first stage of its cable upgrade plan in North Georgia, enabling more than 6,000 households ...

CEO: Windstream SD-WAN and UCaaS Will Be Key to Enterprise Growth


Tony Thomas Windstream Windstream CEO Tony Thomas is bullish on software defined wide area networking (SD-WAN) and unified communications as a service (UCaaS). When Windstream's traditional local telecom service business began declining some ...

Windstream Expands Metro Fiber Network in Knoxville


KNOXVILLE, Tenn., May 23, 2017 (GLOBE NEWSWIRE) — Windstream (NASDAQ:WIN), a leading provider of advanced network communications, today announced a major expansion of its advanced metro fiber network in Knoxville, Tennessee's third-largest ...

Windstream SDNow Introduces SDN Orchestration into the Cloud, Data Centers


Windstream Business With Windstream SDNow, Windstream continues its push into wholesale and enterprise markets by targeting optical wave orchestration opportunities in the data center, and ultimately the cloud. SDN orchestration automates network ...

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