Posted by Anonymous
called on hold no one picks up....i bought a system with all kinds of missing equiptment totally disappointed..
Weider customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Weider.
13
Apr
01
Apr
15
Aug
Posted by Anonymous
I purchased a bottle of Weider Prime, supposedly to help maintain my testosterone level. I had my testosterone level checked in February and again in August. I had started taking the Weider product in February even though my testosterone level was considered fine. At this latest screening, my testosterone level had dropped to point where the Dr. is recommending a testosterone cream. In other words, this product was a major fail. It did not work and did not do anything to improve my testosterone levels. Fraud.
18
Apr
Posted by Anonymous
HORRIBLE CUSTOMER SERVICE. I called because I had a question about one of their products I wished to purchase that I couldn't find online, and I had other questions about it as well. After getting their automated system I found out that they won't even SPEAK to you unless you've registered your product and already have an account. A lot of good that does anyone who wants to buy your freaking products!! I tried two different numbers - both Weider and one that rang to Icon, and both said the exact same thing. My solution? TO NEVER BUY ANOTHER WEIDER PRODUCT AGAIN. EVER. I'll give my business to a company who actually cares to sell their products, not one who, based upon all the other comments below, couldn't care less about the people who keep them in business.
29
Jan
25
Jul
Posted by Anonymous
I purchased a Weider Power Tower and it was missing two parts. I tried calling their Customer Service and waited for 40 minutes before giving up. Then I tried to email them via their Customer Support email site, and it told me the Model number I entered was invalid, even though it was the exact number on the Tower label. So much for their reputation.
03
Jun
Posted by [email protected]
I haven spoken to any one as of yet. I am hoping you will call me as a result of this email.
I purchased the Weider Balance Stepper and the pump will not inflate the stepper and there are no instructions included with the equipment,.
Please call or email me back. My info is below.
Phyllis Harris
Thanking you in advance.
