Find the latest Uber news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Uber has halted its autonomous vehicle operations in response to a fatal accident Sunday evening in a Phoenix suburb that has become a hub for testing self-driving vehicle technology. Uber has paused operations in Tempe, Arizona, where the accident ...
Sunday night's fatal accident in Tempe, Arizona involving an autonomous Uber and a pedestrian or cyclist will likely have strong implications on the development of autonomous vehicles, as it's the first such death in the quest for self-driving cars.
An Uber autonomous test SUV struck a pedestrian while in self-driving mode in Tempe, Arizona on Sunday night. The pedestrian, a woman, was taken to a nearby hospital where she died from her injuries. An Uber spokesperson provided the following ...
"We're not asking for a handout, we're asking to be more competitive in a marketplace," said Tony Hueso, owner of USA Cab. Adrian Kwiatkowski, leader of the local Transportation Alliance Group, predicted San Diego could be a trendsetter in California ...
A self-driving Uber car hit a pedestrian in Tempe, Arizona in USA which has resulted in the person dying after succumbing to her injuries at a local hospital. This could be the first incident of an autonomous car collision, which caused the death of a ...
For anyone who's ever been to Over-the-Rhine's immensely popular Rhinegeist Brewery on a weekend night, they know exactly how busy and congested Elm Street can get. The brewery's single entrance is home to a Cincinnati Bell Connector stop, a Red ...
With Uber Health, healthcare professionals will be able to schedule immediate and future rides up to 30 days in advance for their patients. Ivanha Paz. 8 march 2018. It looks like Uber wants in on every possible transportation market. Following its ...
SAN FRANCISCO — Uber has been sending self-driving trucks on delivery runs across Arizona since November, the first step in what could be a freight transportation revolution that leaves long-haul truckers in the cold. After testing its technology ...
New Jersey native Kenny Bachman got more than he bargained for when he climbed into an Uber last Friday, after a night of partying with friends in Morgantown, West Virginia. Bachman was staying on the campus of West Virginia University, and thought he ...
Uber's launching a new business line called Uber Health on Thursday that will provide a ride-hailing platform available specifically to healthcare providers, letting clinics, hospitals, rehab centers and more easily assign rides for their patients and ...
An email from the CEO of a national parking operator has added some detail to the impact ride-hailing services like Uber and Lyft are having on demand for parking. The picture, at least for those trying to rent you a parking spot, is bleak. In the ...
UberPool has long occupied a weird place in the ride-hailing company's lineup of services. Riders love it because its so cheap, but drivers hate it because of the stress of ferrying multiple passengers to a variety of destinations. And the company's ...
A cheaper version of Uber POOL will launch Thursday in Miami, with the goal of turning Uber into an everyday transportation option. The new version, called Express POOL, will be the cheapest option yet among Uber's offerings for hailing a pickup. It ...
Cargo, a startup intimately tied to Uber, just closed a $5.5 million seed round for its venture that lets drivers sell products to their riders. While PSFK has covered Cargo before, the funding represents a significant step forward for the idea and ...
A sheriff's office in Illinois is investigating an assault on an Uber driver that appears to have been based on the driver's ethnicity or religion. The driver, Gurjeet Singh, is a religious leader at a local Sikh temple and wears the traditional turban ...
Self-driving and electric flying cars are coming. What this means for our cities in the future is unclear, so I chatted with Uber Head of Policy of Autonomous Vehicles and Urban Aviation Justin Erlich to learn more. Erlich previously worked under ...
Henderson was being held in the Pinellas County jail in lieu of $10,000 bail. Police did not disclose Moorer's location. Trending Now. Former FBI agent Fred Humphries calls McCabe firing justified · Lightning shut out in showdown against Bruins · Crack ...
Uber is partnering with Jump Bikes, an electric bike share, to add a bicycle rental option to its app. Anna Johansson. 6 february 2018. Uber has been helping people get around for the last few years, but they aren't stopping with the ridesharing model.
With the likes of Uber and Uber Eats making waves in the Customer Service world, Rekimoto claims the Chameleon Mask, which is trending as “Human Uber”, is far more involved than that. Instead of merely transporting something, the person is basically ...
... of handing over the fare. As for the incident with Denise, Uber says it shouldn't have happened. The $20 tip was well below that ride's 200 percent limit. The company says passengers and drivers should contact customer support if they run into that ...
Uber is launching a bike-sharing service next week in partnership with JUMP, a startup that recently received the first and only permit to operate dockless bike-sharing in San Francisco. JUMP's contract with the San Francisco Municipal Transportation ...
There are about 200,000 Uber app users and 4,000 active drivers in the region, the company said at a press conference at the Cincinnati USA Regional Chamber headquarters. Uber has already partnered with numerous cities over the past several years to ...
As Uber works on trying to find a more profitable path ahead for its transportation-on-demand service, it has sold off one of its units that sat peripherally to that business. Fair, the car leasing startup that announced debt and equity funding of up ...
Cargo, a startup that wants to let every rideshare driver open their own convenience store in their car, has just raised $5.5 million in a round it's calling seed preferred financing. Over the summer we covered the company's $1.75 million seed round ...
Uber loves reminding its customers just how important it's becoming in their lives. To end 2017, the ride-hailing company did just that with a custom music video for each of its riders in Asia and the Pacific using an engine built by R/GA Singapore ...
Chinese ride-hailing company Didi Chuxing (didi-kuaidi) has advertised online for a range of jobs in Mexico as it prepares to break into the country, one of rival Uber's (uber, +0.00%) regional strongholds. Didi Chuxing plans this year to launch a ...
(HARAHAN, La.) — A Louisiana couple is accused of attempting to rob an Uber driver that the woman distracted by being topless. Harahan Police Chief Tim Walker tells news outlets 24-year-old Anthony Kennedy and 22-year-old Rayna Fillios were arrested ...
But Travis Kalanick, the founder of the popular rideshare company who was ousted as CEO last summer, has officially become a billionaire after selling 29% of the shares he owns in the company, Bloomberg reports. This week, an investor consortium led by ...
A Virginia Uber driver was arrested after allegedly sexually assaulting a passenger last week, police said Thursday. On Dec. 27, a woman reported she was sexually assaulted by an Uber driver after she was picked up in Herndon at around 1:30 a.m ...
As New Year's Eve approaches, ride-hailing leader Uber is reminding riders that surge pricing will indeed be in effect. In previous years some customers have voiced anger over the high price of their New Year's Eve ride. Surge or dynamic pricing are ...
Technology news site The Information reported on Thursday that Japanese telecom titan SoftBank will buy at least 14% of the existing shares in ride-hailing giant Uber. The report notes that $6.5 billion of the SoftBank investment will be at a 30 ...
Didi Chuxing has scored another investment from SoftBank Group in a massive funding round that will bankroll the Chinese ride-hailing leader's exploration of new markets and technologies. Didi said it's secured new financing of more than $4 billion ...
That night, he tried reaching Uber's Customer Service to no avail. The following morning, an Uber Customer Service representative told him: 'I can confirm that based on the pickup and drop-off locations of the trip you took, this fare is correct ...
A Georgia Uber driver has been arrested on charges of raping a heavily intoxicated 16-year-old passenger, and authorities fear there may be other victims. Abdoulie Jagne, 58, drove a 16-year-old girl to an apartment complex outside Atlanta early Monday ...
A London taxi passes as the Uber app logo is displayed on a mobile phone in London on Sept. 22, 2017. Toby Melville—Reuters. By Bloomberg. December 16, 2017. Fresh details of Uber Technologies Inc.'s alleged surveillance tactics — by humans and ...
Uber apologized to a Toronto man who was accidentally charged more than $14,000 for a 20-minute journey. Hisham Salama was expecting to pay around $20 for the ride last Friday, which he said he was taking to visit a friend in hospital. Instead, he was ...
Hisham Salama took one of the most expensive Uber rides in history when he used the service to visit a friend at a hospital in Toronto over the weekend. He was charged $18,518.50 for the short drive across town and, although he initially laughed at the ...
A Toronto man who took an Uber about five miles was charged 18,518.50 Canadian dollars — which is about $14,401.25 U.S. dollars, according to a screenshot of the taxi service bill posted to social media. An estimate made through the car service's app ...
An Uber customer in Toronto, Canada, was charged more than $14,000 for a five-mile, 21-minute ride that was supposed to cost under $20, according to Slate. The company has stated that it has since issued a full refund to the passenger. “There was an ...
Uber has agreed to settle a civil lawsuit filed by a woman who accused top executives of improperly obtaining her medical records after a company driver raped her in India, according to a court filing on Friday. In a criminal case in India, the Uber ...
An Uber driver in Dallas is getting behind the wheel to help out with hurricane relief efforts in Cuba. Andrew Szabo, an author, started driving for Uber about two months ago. He's writing a book about Customer Service and thought Uber would be the ...
Check out the most Uber-ed to place in each U.S. state where the company operates, excluding airports, major transit stations and convention centers. Alabama: Skybar Cafe, Montgomery. 01 / 49. Check out the most Uber-ed to place in each U.S. state ...
Knutson and his colleague got out of the vehicle after hearing their designated driver's apparent confession. They called Uber's customer support line in a desperate attempt to get the company to shut down his status as a driver — a conversation they ...
... Guidelines and FAQs. Uber driver arrested for DUI, passenger records phone call. CLOSE. Uber passenger Justin Knutson recorded his phone call with Uber's Customer Service to report that his driver was driving drunk on Oct. 19, 2017. Wochit.
Go inside the Phoenix Fire Department 911 call center to learn about what's going on when you call 911 in the Phoenix metro area. Hannah Gaber/azcentral.com. Arrest scene. The scene after Mesa Police pulled over an Uber driver while looking for a woman ...
(BRUSSELS) – European Union privacy regulators will discuss ride-hailing app Uber's massive data breach cover-up next week and could create a task-force to coordinate investigations. Uber faces regulatory scrutiny after CEO Dara Khosrowshahi said the ...
News that hackers accessed the personal data of 57 million Uber accounts has consumers asking themselves a question that's beginning to feel all too familiar: Am I vulnerable and how do I find out? Unfortunately, finding the answer isn't as easy as it ...
Uber has inked a deal with Volvo that will see the automaker manufacture up to 24,000 XC90 sport utility vehicles (SUVs) that will be equipped with Uber's self-driving sensor and software package, Bloomberg reports. Uber will purchase the vehicles from ...
Hackers stole the personal data of 57 million customers and drivers from Uber Technologies, a massive breach that the company concealed for more than a year. This week, the ride-hailing company ousted Joe Sullivan, chief security officer, and one of ...
(SAN FRANCISCO) — Uber is coming clean about its cover-up of a year-old hacking attack that stole personal information about 57 million of the beleaguered ride-hailing service's customers and drivers. The revelation Tuesday marks the latest stain on ...
