US Department of State customer service

Please find US Department of State customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the US Department of State listing at any time if you have new information.

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Office of Children's Issues

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Phone: 888-407-4747

  • How to reach a live person:
    • Press # two times
  • Hours of Operation:
    • This information has not been added.
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  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
    • You can all 202 501-4444 from overseas.

      This department handles International parental child abduction, Intercountry adoption
      Recorded information on custody and adoptions, Denial of passports to minors in certain circumstances such as abductions

Overseas Citizens Services

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Phone: 888-407-4747

  • How to reach a live person:
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  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
    • You can call 202-501-4444 from overseas.

      This deparmtent handles Death of an American citizen abroad, Arrest/detention of an American citizen abroad, Robbery of an American citizen abroad, American citizens missing abroad, Crisis abroad involving American citizens, After-hours number for an emergency involving an American citizen abroad

Passport Services

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Phone: 877-487-2778

  • How to reach a live person:
    • Select your language and then option 10
  • Hours of Operation:
    • This information has not been added.
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  • Email:
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  • Customer service link:
  • Description:
    • Here is a link to renew your passport

      http://www.uspassportservice.com/passportrenewal.html

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US Department of State customer service news
Bradenton resident spends summer in Milan for U.S. Department of State program

Costa is one of 120 multilingual student ambassadors chosen from 1,000 applicants to serve as representatives for the USA Pavilion in Milan. After completing training, Costa has been greeting and interacting with visitors, including first lady Michelle ...

Delays in US Visa Processing Due to US Department of State Technical Problems

On June 15, 2015, the U.S. Department of State (DOS) announced that its visa system is experiencing technical problems, which are now causing significant delays in visa processing. The technical problems are preventing the DOS from performing national ...

U.S. Department of State to Stamp Out Additional Passport Pages

Much to the chagrin of frequent international travelers, the U.S. Department of State is poised to do away with additional passport pages. By the end of 2015, travelers will no longer be able to add extra pages to their U.S. passport, instead having to ...

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