US Department of Education customer service

Contact information related to US Department of Education customer service, customer support and technical support can be found below. Please feel free to update any of the US Department of Education customer support information we have to make sure our site is kept as current as possible.

Financial Aid

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  • How to reach a live person:
    • Speak "customer service"
  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • There is a link to their live help on the page referenced above.

Loans

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  • How to reach a live person:
    • Just wait on the line
  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
    • This information has not been added.
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User Reviews

Posted by Anonymous


Amazing that the actual Department of Education doesn't have a phone number.

Posted by Anonymous


Unprofessional and rude. No other comments needed, they need some real human beings working there not rich snobs who don't care. Ya sure just take all of our money.. no problem.

Posted by Anonymous Lady


HORRIBLE! I am single parent with a child who has severe behavioral difficulties. I tried to get an education while my child was still a baby & when my child turned 3 years old he started showing signs of severe behavior difficulties. I tried to work with customer service but I am constantly hung-up, belittled, told to lie on paperwork, yelled at, talked over, etc. I called in several times to make sure I didn't default but because of THEIR horrible customer service, lack of transparency & communications, I defaulted. I am a poor single mother & my entire tax refund was garnished. I have tried yet again to contact customer service & nothing has changed. My life has gone to hell within 3 years time because of EXTREMELY POOR CUSTOMER SERVICE. Those people deserve the fiery inferno they will be sent to.

Posted by Dissatisfied Citizen


I recently called the customer service center to address an issue and I had called previously but did not receive the information that I needed. The lady I spoke with was rude and when I asked to speak with a manager she hung up the phone. Great customer huh? This really encourages citizens to call in...

Posted by Anonymous


The best number to call 877-842-1563

Mon-Fri 9:00 am to 10:00 pm
Sat-Sun 11:00 am to 5:00 pm
(all times Eastern)

Customer Service Ratings

Based on 123 votes.

3.1

US Department of Education customer service news

ICF International Awarded New $32.8 Million Contract with U.S. Department of ...

Under the contract, ICF will provide assessment of regional needs and services, maintenance and refinement of research alliances, analytic technical support, applied research and evaluation studies, general management and reporting, and coordinated ...