Posted by Anonymous
please delete my business from your web sight. we are private and never agreed to list with you. kim roniger cool creek resort'
TripAdvisor customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from TripAdvisor.
19
May
06
Apr
06
Apr
04
Apr
02
Apr
02
Apr
Posted by HA
I'm boycotting your company for your decision to withdraw advertisements from Laura Ingraham. Giving in to a 17 year old's unreasonable demand I is unacceptable. Btw, did you see his refusal to accept an apology? Btw, since when does saying a 17 year old is whining about colleges a forbidden activity in America? You should have remained apolitical and rode it out - goodbye, so long. Helen
30
Mar
Posted by Stand by Laura
I will no longer do any business with your company. You mistakenly entered the political arena. I disagree with your decision to withdraw advertising from the Laura Ingraham show. I like her show and watch it nightly. Remember, half the country disagrees with your decision. That is a lot of business for you to lose. Those high school CHILDREN you sided with do not have money. People like me, age 57, have money to spend. And I will not be spending my money on your website. You have made a serious error, which will effect your bottom line.
30
Mar
Posted by Anonymous
I resent your company dropping sponsorship of Laura Ingraham on FOX New. We viewers are older, have money, and therefore will boycott the use of tripadvisor. I am spreading this on social media, and asking others to boycott TripAdvisor. Your company caved in to tweets by kids that don't have money as we older people do.
30
Jan
Posted by Anonymous
I dislikeTrip Advisor, a lot! I booked through them and ended up with a Fraudulent couple who did not get my money because of my OWN instincts. Trip Advisor did absolute nothing to help us find a new place. Oh wait, they did hook us up with their advisors from India who tried to find us a rental. Unfortunately, they forgot to change the money situation from rupees to dollars, so confusing. Imagine our surprise when one night was 1091.00, oh my mistake, rupees! We booked a place through trip advisor that existed, a reputable place, a legitimate place, just a place that Philip and Junlina made their own, by stealing the legitimate company's information. Trip Advisor promised they would take care of everything. Not true, as this morning, I received an email stating they would be taking the remainder of my payment for our trip from our credit card. This is after numerous calls to them that the trip is canceled, my credit card company is investigating fraudulent behavior, Trip Advisor has acknowledged all of this and yet they just don't get it.....and Philip and Junlina appear to still be doing business with them. Our booking appears to still be in place, no problem there, as we will not show up. But, what is concerning to me, is that there are other weeks still booked which leads me to believe that other families or couples may show up for their vacation and have no place to stay, be out thousands of dollars, and, well....SHAME on TRIP ADVISOR! Time for my phone call.
06
Dec
04
Dec
22
Nov
02
Oct
Posted by Anonymous
Trying to contact by phone is impossible, can't find on line what I need. Being quoted by Trrip Advisor a room rate doesn't guarantee a thing because the hotel doesn't go by the quoted price. With this being said I'll never use a on line booking again, deal with the hotel direct.
01
Oct
09
Sep
Posted by Peter
It is ridiculous to call this customer service. It is anything but. Impossible to talk to a real person, just some confusing general run around when you try calling the number provided, all recorded messages. Plus they do not allow you to exchnage telephone numbers or email addresses with owners or clients.
07
Aug
Posted by Anonymous
Keep getting phone calls from someone that says they are from trip adviser.they ask if i can here them I will not accept this type of phone call. Please contact me by usps mail and I will respond. I don't know what this is about My address is I'm also on ga no call list and if I get another call I will report this. pLEASE NO EMAIL OR PHONE CALLS.
24
Jul
Posted by Edith Mendel
I Am Edith Mendel . I make arezervation on Jul 7 for Hotel Salisbury in Manhatan NY . I need the hotel from Oct 1 - okt 8
I don't know wath happen my reservation vas for Jul 10 for one night and you debited in my credit card 148.41 becouse I don't use my reservation . For any razon it was a mistake .
Please make me a reservation for Okt 1- Okt 8 for the same. Prize .
My best regards Edith Mendel
17
Jul
Posted by Anonymous
We put a sizeable deposit on a rental condo. We cancelled the reservation within 6 hours of our initial deposit because we misunderstood the rate change for the time we would be arriving. We pushed the "cancel reservation" icon and were sent to a site that sent a message to the owner. Fortunately we put the time at the top of the message and our reason for cancelling. We never received a cancellation by email. We called a phone number (sent to foreign country) they indicated we had not cancelled. What is going on??? We need our deposit back and do not appreciate this type of misleading action!! Also, it is totally ridiculous that we cannot talk to a REAL PERSON and must deal with this OBNOXIOUS WEBSITE FOR HELP!!! L. Flick
10
Jul
Posted by Donna Webster
I am having an issue trying to cancel my reservation I made today. Apparently my daughter typed in the wrong email address to receive a confirmation. The email she used was . So we never received anything in order to cancel it. My account email Not sure what to do as we couldn't find anything in help centre to help us with this. Our reservation was with Harrison Spa motel, in Harrison Hot Spring BC. July 15 and 15 th. Also is there a cancelation fee. We were only paying upon arrival. Please respond asap thanks Mrs Donna Webster
20
Jun
15
Jun
03
Jun
21
