Snapple customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Snapple.

Posted by Cybercat


Snapple Kiwi Strawberry in glass bottles. Please send me 6 of the 16 fl oz size bottles, as there are no glass bottles on shelves any more. This drink tastes 75% better stored in glass, as opposed to the current plastic styles.

Posted by Cindy


I am thrilled at the fact I found my favorite Snapple over the weekend. I thought it was gone. Please keep Trop-a-Rocka in your inventory. Also happy to see Zero!!! I'll be one happy camper if you do. ?
TROP-A-ROCKA ROCKS

Posted by Anonymous


Me and my family were directly impacted by hurricane Ian and I could only have a few things and one of them was a SNAPPLE Cooler /radio and let me tell you it kept our waters old and the radio kept me updated on what was going on at my 7 mile island fort Myers beach.
It's old and dirty but keeps on rocking when needed!
Thank you,
LouAnn Nosker

Posted by Francek21


I purchased the diet Snapple drink mix packets and 2 of them were empty. Pretty disappointed.

Posted by Anonymous


Bought a 6 pack of half and half the seal on the bottle was broken and leaking.

Posted by Jonathan


I have been a Snapple consumer since the 1980s, but I can no longer purchase or support Snapple now that your products are available only in plastic. You've taken a step backwards by no longer using glass. Most plastic sold these days does not get recycled even when we consumers do all the right things - put it in our recycle bins. Returning to glass bottles would be good for public relations. Producing with plastic puts Snapple on the wrong side of history. More and more companies are making sound environmental decisions with their products. Join them.

Posted by Anonymous


Love your oriducts, just two comments, no more plastic bottles,(I don't know if your company is aware that no matter how much one recycles, only 9% of all recyclables are actually recycled!) please.Please lose the puppets doing your advertismants, it makes the company look cheap, and makes most consumers feel as if we're imbeciles to be "amused" by them. Even children I've asked about them feel as if they're being "spoken down" to. No insult intended to whoever thought it would be cute, but common consensus shows otherwise.
Thank you for a lifetime of yummy as well as healthy products.
Sincerely,
Catherinr M.Bowne

Posted by Anonymous


What happened to Trop-A-Rocka availability in the Cleveland area??
Ever since you went from glass bottles to plastic bottles, it mysteriously vanished from all local grocery stores.
I've been told by the grocery stores that they only get what 7-Up delivers to them.
So why are other flavors available in plastic bottles but not Trop-A-Rocka?

Posted by Judith


I switching to plastic bottles, you've laid an egg--think of New Coke, that disaster! I will no longer be buying your products until you return to glass bottles

Posted by Anonymous


I have noticed a significant change in the taste of the Snapple Diet Lemon Ice Tea over the past several months. I am wondering if there has been a change in the recipe contributing to the taste which is now bitter. My family and I have enjoyed this beverage for a number of years, until recently. I suspect that others have also noticed this change in taste and have merely stopped purchasing the product without providing feedback. I am writing to inform you that something is off with the recipe, making this drink bitter and no longer enjoyable for consumption.

Posted by Anonymous


I purchased Diet Snapple Lemon Tea 6 pack mixes. BB 15June2022 , PSN0167P 1 12:14 Scanner 8 50003 76661 4. Of the 6 packets TWO were empty, void of any mix. I have never had this issue but at the price of the mix I would like them replaced.

Posted by Anonymous


Very disappointed hat yo have switched to more plastic bottles to add to the plastic floating in our oceans and piled all over the world! Go back to glass!! The plastic is very un friendly to the environment and your buyers!

Posted by Anonymous


I'm sorry I will no longer be purchasing snappel now or anytime in the future.now that snappel is in a plastic bottle.i enjoyed the taste in glass bottles.beside plastic kills animal people polluted are ocean lake river s and even our streets.im sure this message will be ignored but just wanted to get my point across

Posted by marymoon


Unable to reach a live person by phone, eventually disconnected. Snail mail returned. Company needs to know bad taste in plastic bottles perceived by consumer as contaminated product. Will not purchase Snapple in plastic.

Posted by Stacy


Okay been a snapple lover for long time. Since u released the plastic bottles I wanted to let you know that the snapple doesn't taste the same at all. It actually has a horrible after taste. I hope you never get rid of the glass bottle .

Posted by None


I recently purchased a diet raspberry and a diet peach Snapple in what I thought were bottles. Instead they were plastic bottles. The tasted disgusting and I had to pour the out as they were completely undrinkable. What on earth is going on with the plastic bottles, the taste is just awful. If you are moving to a permanent plastic type container, I will not be able to buy Snapple anymore. Only the glass containers are OK. Since they were opened I could not even return for a refund.

Posted by Lee


Whoever is in charge of stocking in Kroger in the Cincinnati area is doing a terrible job. All stores are over stocked with Mango and Peach flavors and the Diet Lemon Tea can't be found. Almost two weeks since Anderson Towncenter Kroger's has had any in stock.

Posted by TheCoronetKid


so,I see Im not the only one trying to find Snapple sorbet freeze pops......SNAPPLE, did you discontinue making them? that's sad, they were the only ones I would buy for my kids 🤬

Posted by Anonymous


Dear Snapple;I have a ten million dollar business increase,If you are interested.My Name is John and I have been a Snapple Peach tea lover since 1972.The shelves at two of the stores I shop at are always empty.Please contact me at 971 533 3440 to try and resolve this mater.Krogers,Winco heard of these guys?

Posted by Celeste Saviano Murphy


Trying to reach Snapple company is like trying to reach President Trump. I just want to know where they distribute their 16oz. 12 pack of Orangeade. I live in Monroe NJ, and the supermarkets here don't carry it. Can someone let me know where & what stores carry the Orangeade?? Thank You Celeste

Posted by Anonymous


Hey Snapple!
Ditch the poisonous crappy single use plastic bottle or I AND MANY MANY OTHERS WILL NEVER BUY YOUR PRODUCT AGAIN!!!

Posted by Anonymous


Please tell me where I can get diet lemons apple kerigg pods

Posted by Rroy


Snapple's decision to go with plastic bottle is just wrong. The taste of the drink is noticeably different from that in glass bottles. For a company with the "Made from the best stuff on Earth", plastic bottles are just not consistent, just very wrong. We will not buy Snapple beverages until Snapple goes back to glass bottles!

Posted by Coastie166


Snapple has started bottling their drinks in plastic. I am allergic to plastic because of the esters that leach into the tea which causes growths on my body.

Therefore, I have to stop drinking snapple and look for a brand with glass bottles. They screwed up by not doing research, they lost this customer for good!

Posted by Anonymous


PLEASE return to glass bottles from the plastic, chemical laden plastic. We but 25 cases at a time and just received our first order in plastic. We have agreed to move on to an alternate set of drinks until (hopefully) glass returns after your sales plummet.

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