SkyWest Airlines customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from SkyWest Airlines.

Posted by Anonymous


How can I give a positive review about a Skywest flight I was recently on. I wanted to recognize a wonderful steward.

Posted by Anonymous


There has been recent talk of FMN upgrading to a CII classification and restoring commercial service out of Farmington. Living in Farmington, I am frustrated that my only options to reach Albuquerque is a three hour ground transportation trip or a 45 minuite trip to the Durango airport where you can only fly to Denver, then Albuquerque, a six hour trip. If you come to Farmington after the upgrades will you offer direct flights from Farmington to Albuquerque?

Posted by Anonymous


Had an excellent flight from Salt Lake to Palm Springs (flight #4843) on November 26th primarily because of Javier, an outstanding flight attendant. He handled a variety of passenger issues (e.g. Person who was traveling with 4 children had made her own reservation in the emergency row. He relocated her with no issue). He is patient, positive and always has a smile on his face. That's rare these days.
Javier is one of the best flight attendants we have met in over 40 years of flying on Delta.
Steve and Janet Korach

Posted by Anonymous


I am writing to express my surprise and frustration regarding the awful experience I had on a SkyWest flight in Denver, CO on 2-26-13. This flight took off in Eugene, Oregon and landed in Denver, CO during a snow storm. Rather than deplaning passengers with the "tubes" that are typically used, we were deplaned on an open air ramp with no stairs. The ramp was icy toward the bottom and I fell. I have a torn meniscus in my left knee and am having surgery to replace my right hip on 7-22. My surgeon's letter confirms clearly that the meniscus tear is new and clearly related to the fall. He goes on to say that my hip replacement is in part related to the fall as it was not symptomatic prior to the fall. I have been in contact with Noreen Brogan at Allianz Insurance for months. She is unhelpful and frankly, I think has absolutely no interest in providing a fair resolution to this. I am asking if you can assist in some way as I deserve a timely response. You can contact me at work at or at home at I will be having surgery on 7-22-13 and at home for a couple of weeks for recovery. If I am unable to come to a reasonable resolution by being honest and fair, I will simply talk with an attorney and almost certainly win more than I would ask for to cover bills. Thank you, Karin Thompson

Posted by Anonymous


this is terrible. where is the 800 number for flights?

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