Posted by Anonymous
RCA has to be one of the worst Companys that I have ever dealt with in my 70 years
RCA customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from RCA.
14
Dec
12
Dec
09
Dec
Posted by Anonymous
My RCA music system RS2929B won't play CDs anymore and I have only had the system since May 2017. How can I return this item? I went back to Target to return "it" and they told me to contact the manufactor. Every phone number on the web site just hangs up or will not connect with anyone at all. I am hoping you can help me. (please)
08
Dec
Posted by Anonymous
I purchased a rca 111 voyager on 9/29/17 and it worked 1 time, Wen the battery went dead it shouldn't let me log back in. It kept saying wrong password,i hay chances ir 1000 times and it still won't let me get in,that was a gift 4 my 7yr old grandchild and now she has nothing,walmart told me after 15 days they can't do anything and it so now I or none of my family and friends will not buy any Eva products anymore, y'all a scam
07
Dec
04
Dec
02
Dec
02
Dec
21
Nov
Posted by Anonymous
There is no customer service!!! I made 3 calls to the Philipines. Then one to the U.S. That one denied the ability to help but really wanted my email address. !?! He gave me the correct' number. Wrong! Wrong area or dept. I got another # and twiddled my thumbs while I was repeatedly told I should use email, but my call was next in line'. That person (#5) told me I had the wrong area again and, once again, gave me the right number. Ha!!! Wrong again. Person #6 explained I had the wrong area but gave me the right number. More hahaha! It was the number for person #5. I called him back and finally was able to get a return lable for the piece of ¥€£§ that was still under warranty. They don't like to answer phones. They want to do their job even less. And everyone wants my email address. What does that have to do with a return!???!!
13
Nov
Posted by Betty
The phone number given on this site does not work. December 2016 I bought a 24" tv/dvd combo for my bedroom. In April 2017 the picture became scrambled. After some difficulty I contacted the RCA warranty support and sent the required receipts/serial number/model number, etc. A repairman was sent to my house a few weeks later and was unable to repair the set. I have tried constantly since then to resolve this warranty issue. No one will call me back. The emails I have sent to one of the representatives are now being ignored. I contacted the Better Business Bureau and they were unable to get a response. It is 7 months and I am still wondering what to do with my broken TV. Will they want it returned? I still have the original box, and I am tired of storing the set.
08
Nov
Posted by Wanda
Yes it is Wanda again. I still have that 60 inch tv with sound and no picture. I will keep calling and now I am looking for the CEO of this so called companies number. I will not give up. I have had this tv for 9 months. It is no good. This is not good to do to people who support you.Wanda Cavenaugh.
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07
Nov
Posted by Anonymous
Your name James
Date of purchase, with receipt 2/11/17
Any past communication regarding the warranty claim
I have tried 4 times now to get a claim submitted on rcaav.com and been given pre-auth codes of 5510 and batt5510. No claim form comes up on that web site and no place to input the code. Totally frustrated!!!!!
Receipt attached
02
Nov
31
Oct
27
Oct
25
Sep
Posted by RCA 40 inch flow model color TV
Good evening RCA I have the flatscreen TV my model number P4673 or be the problem that I am havingwith my TV ðŸâ??º I cannot see the picture and I'm losing coloring with The TV need some assistance please my email address is Terry my phone number is area code the number is (251)648-8530 been trying to locate your customer service for the last three weeks so I'm thinking you probably is overseas
25
Aug
14
Aug
Posted by Anonymous
Reaching out to you is a real joke. I have a problem with my TV. Keeps teloling me to run channel auto run.
Calling customer support ...have been on waiting for over 1 hour
Have visited www.rcahabits.com (message given while waiting on phone)and website nonexistant.
Have tried several 1-800 numbers and they either do not exist or they are not RCA.
08
Aug
Posted by Anonymous
I called your customer service 877 number. Several times got no answer.No customer service.
Tried to hook up RTS7010B sound bar, can't get it to work.
I'm taking it back for a refund and never buying RCA again because of no customer service.
Cant read your veryfy codes ,took numerous times to get past this point.
RCA makes it very difficult to give my money to.
03
Aug
30
Jul
Posted by Anonymous
I'm having a serious problem with getting help on 4 Rca tabs I purchased last year in November and purchased a warranty for each of them. Having problems with all of them and need repair or reimbursement. I've been given several numbers to call some by Walmart and is still unsuccessful in receiving help
29
Jun
23
Jun
Posted by Ann Keith
Need return authorization for two tablets model #rct6373w42 bought for Christmas both lock up and will not stay charged more than 30 minutes. Email me at [email protected]. please help!
15
Jun
08
Jun
Posted by Anonymous
Hi. First your phone number cuts off as soon as it connects. Never rand one time. Hope that helps. Next my 40 tv quit working I bought about 10 months ago and registered it for warrannte. I cannot find the receipt. Can I give someone the serial numbers to pull up my info.
Thanks. John
